One of the most recent trends that is happening in the business world is that many companies and entrepreneurs are making the switch from a regular telephone number to a business 800 number. Businesses require these toll free numbers to help improve their operations and product/service quality. And that’s exactly what a Business toll free number does, especially one that includes small business phone service, such as a cutting-edge Virtual Auto Attendant Phone System (priced for startup companies). The main reason why this can be possible is located in the name of the service that is being provided, "TOLL FREE numbers". A toll free number is one that begins with a three digit code such as 800, 855, 877, etc. These codes are very important for the customer as it enables the person that is calling to make contact without paying any money for the call. The cost of the call is borne by the entity that is being called, in this case, the business that purchases the toll free number. Business 800 numbers are important in allowing customers to make more calls to the business with regard to problems, support and even to make more purchases. This can greatly increase the sales of the business and it will definitely improve the quality of service that is being provided by the business.How It Works >> See Pricing & Signup
In this modern world, there is a stiff competition for toll free number providers as this is a growing trend among businesses. In fact you can find available 800 number lookup tools on many phone companies’ websites. In short, there is an endless number of toll free number providers that are available at the business' disposal. But there are companies that are not legitimate and may not provide the right toll free number for your business. To get a business 800 number, the business must approach a company called a Responsible Organization, such as Unitel Voice. These organizations have access to the 800/SMS Database which includes all the information and data about the status/availability of all toll free numbers. Responsible organizations are the businesses that need to be contacted to get a toll free number as they are certified by the administrator who manages the 800/SMS database. When a business requests for a number, the responsible organization will access the database and will set up the toll free on the business' behalf.
These responsible organizations provide many services for businesses when they are selling toll free numbers. Firstly, the responsible organization will set up the toll free number for the business without any charge. It is not possible for any business to take all the calls that customers make. In such a scenario it is recommended that businesses take up an 800 number answering service. This service will play a prerecorded message that will explain that the business will not be able to take the call and that it can take a message. After a particular note or tone, the 800 number answering service will record any message that the customer leaves for the business. The answering service records the number of the person that is making the call so that the business can contact him/her when they are available. Another service that responsible organizations provide is a virtual receptionist. This is an automated directory that helps customers to select a particular query that they would like to be addressed. For example, press 1 for English, 2 for Spanish, etc. This is helpful for businesses as it will help direct the flow of traffic from different callers to the specific person in charge to handle the query. Another service that responsible organizations provide is call forwarding. This makes it easier for businesses to shift the location of their office as the provider will forward the call to the new location.