Questions about Purchasing 1800 Phone Numbers for Small Business
Why do Businesses Need 800 Phone Service?
Vanity or toll-free numbers are useful marketing tools for companies. They provide organizations with a cost-effective advertising mechanism. Not only do voice recorded messages provide useful information like product prices, discounts and servicing, they have a wide reach.
Businesses that purchase 800 phone number services are able to cut down on the number of sales executives they need to hire to man telephones, and still achieve optimal levels of sales. These phone services allow organizations to run effectively even of public holidays and weekends.
This increases the productivity and customer satisfaction. Most consumers can only call to make inquiries on such days because they are otherwise preoccupied with work or some other activity. By being available to them on off-days, you are making their experience that much better.
How do you buy 800 phone number service?
The procedure is very simple. Just pick an available number that you like and get a quote on it immediately. It is important to be careful while choosing a number though. You have to pick a number that will register in your consumer’s minds. If your number is too difficult to remember by the average person, you will not get the maximum utility out of the number.
Make sure you get 800 phone numbers that have many recurring digits that form a pattern. If you can get such a number, you will find high customer receptivity and satisfaction. You will get a positive response from your consumers. Once you have such response and make sales, all you have to do is follow through. The follow through process involves getting back to your buyers and asking them how they feel about products and services they have bought from you.
Some of your customers may not fully understand manuals provided for how to use certain devices that you sell. The 1-800 numbers also help you manage such issues with ease. The voice recorded messages can guide customers through such issues they face so that they have constant assistance whenever they need.
How do customers respond to toll-free numbers and 800 phone services?
Customers respond to toll-free numbers in different ways depending on what is important to them. Those consumers who like to be up to date with the offers and discounts your business is offering find such numbers engaging. Those who need technical assistance at times when it is generally inconvenient for most people will be very satisfied because of the 24/7 service that you provide.
Although each customer uses a toll-free number for a different purpose, the overall sentiment is positive. People find that a vanity number makes a business more accessible and consumer-friendly. Most companies that get 800 phone numbers have seen improvements in their business structure and delivery. Not only do the numbers simplify the organizational process, they also enhance the image of the firm. Though the numbers are not only used by large firms, the credibility and portrayal of the business is largely improved in buyers’ minds.
Tips for helping customers remember your vanity number
Keep it simple. This point cannot be stressed enough. Since most of the recurring numbers are already taken, it makes sense to focus on the letters the numbers spell out on an alphanumeric keypad. For example, if your run a chain of florist stalls, consider a number like 1-800-FLOWERS. This will be registered easily.
Avoid different spellings. If you find that the number of your choice has been taken, search for something else that is meaningful to your business. Do not try to change the spelling of the word by substituting ‘s’ with ‘z’, for example. It will be difficult for your buyers to remember.