eVoice Competitor Comparison
Unitel is the Best eVoice Alternative for Startups
Running a business requires the right phone system. If you’re considering eVoice, don’t miss out on Unitel, the best alternative for entrepreneurs. Designed specifically for startups, solo entrepreneurs, and small businesses, Unitel provides features like custom greetings, unlimited extensions, voicemail, and fax capabilities. If you’re looking for an uncomplicated, affordable virtual phone system backed by a customer support team who understands the challenges of running a startup, Unitel is your ideal eVoice alternative.
Unitel is the Best eVoice Alternative for Startups
Running a business requires the right phone system. If you’re considering eVoice, don’t miss out on Unitel, the best alternative for entrepreneurs. Designed specifically for startups, solo entrepreneurs, and small businesses, Unitel provides features like custom greetings, unlimited extensions, voicemail, and fax capabilities. If you’re looking for an uncomplicated, affordable virtual phone system backed by a customer support team who understands the challenges of running a startup, Unitel is your ideal eVoice alternative.
5 Reasons To Consider Unitel over eVoice
1. How does Unitel compete on cost?
Unitel is one of the market’s lowest-cost virtual phone system alternatives. We’ve always been highly competitive on cost. Although phone service plans change over time – Unitel is consistently less expensive than eVoice and other competitors who offer similar features and functionality.
Although, we don’t like to compete on cost. Competing on cost is a race to the bottom, and we refuse to sacrifice quality because, at the end of the day, if your product or support sucks, you will lose customers. We’d rather compete on customer service and product design.
Unitel Pricing:
- Start-Up: $9.99 per month – 1 phone number, 500 monthly minutes, 3 users included, mobile app.
- Unlimited: $24.99 per month – 1 phone number, unlimited minutes, unlimited users, mobile app.
- Office: $29.99 per month – 1 phone number, unlimited minutes, 3 users included, mobile app, desktop softphone, desk phones, presence indicator, team messaging. Additional users are $9.99 per month per user.
eVoice Pricing:
- Elite 11 Monthly: $148.50 per month – 11 users, 30000 minutes per month, 33 toll-free or local numbers, unlimited extensions, inbound online faxing.
- Elite Monthly: $14.00 per month – 1 user, 30000 minutes per month, 3 toll-free or local numbers, unlimited extensions, inbound online faxing.
- Elite 6 Monthly: $78.00 per month – 6 users, 30000 minutes per month, 18 toll-free or local numbers, unlimited extensions, inbound online faxing.
- Elite 10 Monthly: $100.00 per month – 10 users, 30000 minutes per month, 30 toll-free or local numbers, unlimited extensions, inbound online faxing.
Please note that both services offer a 30-day risk-free trial.
2. How does Unitel compare in features?
Unitel offers all the features you need to sound professional, stay connected, and run your business from anywhere. However, when it comes to listing specific features, Unitel and its competitors are the same. The big difference between Unitel and eVoice is that Unitel offers the same features on every plan – you don’t have to upgrade plans to get more functionality. The only difference between Unitel’s plans is minutes; you can upgrade or downgrade between plans anytime.
The other big difference is design. Unitel is on its third-generation virtual phone system platform – and the newest design makes the phone system a world leader in ease of use. It takes a robust phone system and simplifies it so any busy business owner can set things up and make changes on the fly.
Unitel Features:
- Pick a toll-free, local, or vanity number, or keep an existing number.
- Record a professional greeting and easily add department and employee extensions with voicemail.
- Calls, voicemails, and faxes are forwarded to your team’s extensions on their existing cell, home, or office phones.
- No restrictions exist; you can stay connected to your team and customers, regardless of device or location.
- It has all the features you need without being overcomplicated.
- Live, USA-based support.
eVoice Features:
- Phone number (local or toll-free).
- Call forwarding with advanced routing rules.
- Auto attendant for personalized phone answering service.
- Voicemails were converted to text and emailed instantly during off hours.
- Dozens of customizable features, including toll-free and local numbers, call routing, voicemail, and conferencing.
- No hardware, no setup, no contracts. Convenient mobile app for access on the go.
3. How does Unitel compete on call quality?
Call quality is top-notch with Unitel. What gives us an advantage over our competitors is you can accept calls on VoIP or Landline or Cell Network or Cell Data if you have a poor internet connection. That doesn’t have to affect your call quality with Unitel.
4. How does Unitel compare on network reliably?
Reliability comes from redundancy. The Unitel network comprises major underlying carriers, including Level3, Verizon, and CenturyLink. These carriers have multiple switching centers in different areas within the USA, each with high availability processing clusters and fully redundant network connectivity.
5. How does Unitel compete on customer service and support?
At the end of the day, virtual phone systems have become a commodity. Yes, design can differentiate you, but the number one thing we’ve done to set us apart is a focus on customer service. Only at Unitel do you get a personal account manager who will jump on a phone call – help set up everything for you, and give you virtually unlimited one-on-one customer support.
We do this not because it’s scalable but because we see it as an investment in our customers. If you meet all your support needs, you will stick around longer. While our competitors automate and outsource customer support, we strive to stay human.
Why do entrepreneurs choose Unitel?
- Real People Behind Support: The company is known for having real people behind its customer support, and customers appreciate this for the personalized service.
- No Restrictions: The virtual phone system is not bound by the restrictions of traditional phone systems, and users can stay connected regardless of the device or location.
- Simple and Efficient: The system is not overcomplicated and does not require any technical skills or an IT department to set up.
- Variety of Features: Customers appreciate the variety of features offered by Unitel, including auto-attendant, extensions, and the ability to handle a high volume of calls.
- User-friendly and Cost-effective: The system is deemed user-friendly and cost-effective, making it suitable for small businesses.
- Professional Messages and IVR Setup: Unitel helps set up IVR with voice talent for free at sign-up, which customers highly appreciate.
