How do I find small business VoIP service providers?
Do your research. But, be careful when using VoIP comparison sites. Most often phone companies pay to have their services advertised so you are not getting an objective service analysis. Visit the website of all the small business VoIP service providers you are considering. Compare their plans, contracts, and feature set. Most importantly give the company a call and speak to a sales representative. Make sure your office is set up properly for business VoIP services. You do not want to implement a hosted PBX VoIP phone solution or any small business phone system without ensuring you have the right internet quality and router setup.
Why is it important to compare small business VoIP service providers?
There are a lot of options when it comes to selecting small business VoIP service providers. But before you jump in to a 2 or 3 year contract with a phone company – you should consider a few important things. You should consider the complete and total cost, how much the monthly plans are, how much the equipment costs, and any other sneaky fees like support, maintenance, or activation charges. However the most important factor is customer service. Don’t work with a company that is not 100% USA-based. If a business VoIP service provider is outsourcing their customer support, 9 out of 10 times it adversely affects customer satisfaction.