Find Affordable Small Business VoIP Service Providers

How to Find and Compare Small Business VoIP Service Providers


Small Business VoIP Service Providers

Small Business VoIP Service Providers

There are many small business VoIP services providers offering a wide range of business VoIP services. And there is no doubt that choosing the right business VoIP service provider is a challenge. First you must consider the costs when comparing business VoIP services. Small business VoIP service providers typically charge for three things: the plan you choose (this is typically a recurring charge per user), the equipment (i.e., the IP-phones you purchase), and whether or not you get a toll free number along with your business phone system PBX (which typically includes unlimited inbound and outbound calling on local number area codes). You may also want to investigate how your business VoIP service provider handles setup and customer support. Some small business VoIP service providers charge for setup and have a tiered fee structure for offering customer support with business VoIP services. Finding, purchasing, and implementing hosted PBX VoIP telephone systems for small business is a complex process, but with the right business VoIP service provider it can make all the difference.

Here’s what to look for when comparing small business VoIP service providers:

  • Do the business VoIP services include free setup & free USA-based support?
  • Does the business VoIP service provider offer any discounts on IP-phones?
  • Are there any long term contracts locking me in?

Small Business VoIP Service Providers

How do I find small business VoIP service providers?

Do your research. But, be careful when using VoIP comparison sites. Most often phone companies pay to have their services advertised so you are not getting an objective service analysis. Visit the website of all the small business VoIP service providers you are considering. Compare their plans, contracts, and feature set. Most importantly give the company a call and speak to a sales representative. Make sure your office is set up properly for business VoIP services. You do not want to implement a hosted PBX VoIP phone solution or any small business phone system without ensuring you have the right internet quality and router setup.

Why is it important to compare small business VoIP service providers?

There are a lot of options when it comes to selecting small business VoIP service providers. But before you jump in to a 2 or 3 year contract with a phone company – you should consider a few important things. You should consider the complete and total cost, how much the monthly plans are, how much the equipment costs, and any other sneaky fees like support, maintenance, or activation charges. However the most important factor is customer service. Don’t work with a company that is not 100% USA-based. If a business VoIP service provider is outsourcing their customer support, 9 out of 10 times it adversely affects customer satisfaction.



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