The SMS 800 national database of toll free numbers recognizes the toll free 866 prefix as an official toll free number. Small businesses can secure 866 toll free numbers and use them the same way a traditional 800 number works. Toll free 866 numbers fist became popular when the TV show American Idol used 866 numbers for their call in and vote hotlines. Since their use on American Idol toll free 866 numbers have become the second most popular toll free number prefix used by small businesses today.
An 866 toll free phone number is an official prefix released by the SMS National Database. It functions the same way other toll free numbers work.
866 toll free numbers give your business instant credibility, as they are widely recognized as business phone numbers. However, the most important reason your small business should get an 866 toll free number is portability and ownership. The FFC provides businesses with the ability to own their toll free number and move it from one service provider to another. Your phone number keeps you connected to your customers, so you want complete control of over it.