Why should my small business care about having a toll free line?
Toll free lines and 1800 numbers are not just for large companies. Most traditional small business phone systems use toll free number service as well as modern Hosted PBX VoIP Telephone Systems for Small Business. However, the main reason your business (startup company, home-based business, or whatever) should care is toll free number portability. This means if you use a toll free 800 number you’ll own it for life and can transfer or port it to any phone company you wish, whenever you need to (e.g., you move locations or you upgrade phone systems etc.). You’ll never lose your toll free lines because they are protected by portability regulations.
What are toll free lines and why are toll free numbers still used by most businesses today?
Toll free numbers like 800 numbers, 888 numbers, 866 numbers, 877 numbers, and 855 numbers are special telephone numbers regulated by the FFC guaranteeing number portability. Companies use them because callers can call their business lines “toll free”, customer feel more comfortable calling a 1-800 number because they recognize it as a business number, but most importantly, 1800 toll free numbers can easily be moved or transferred to another provider at the telephone number’s owner’s discretion.