The Virtual Office Phone System from UniTel Voice provides small businesses with a virtual auto attendant (also referred to as an auto-receptionist or virtual receptionist). Get an 800 number with a virtual auto attendant that professionally greets callers and then routes them to the proper employee or department extension. The auto attendant’s greeting is the first thing callers hear when they call your main number.
A virtual auto attendant or virtual receptionist greets callers when they call your main business number. It works as an auto-receptionist allowing callers to select from a menu of choices (e.g., sales department, customer support, directions to your location, or an employee dial-by-name directory).
A virtual auto attendant helps your small business sound more professional. It also helps direct callers to the person, department, or information they need. Traditionally only big companies with expensive on location PBX phone systems had auto attendants. Now auto attendants can be hosted virtually via a cloud-based business phone system PBX making them less expensive, more convenient and accessible to business both big and small.
Yes! Your virtual auto attendant can be customized however you would like. You can record your own greeting or use our voice talent studio to give your business a professional touch. You can also use a third party voice talent to record your main greeting.