What is a virtual PBX phone system?
A virtual PBX phone system is a hosted version of the traditional PBX telephone systems big businesses use. It allows small businesses, home-based businesses, and startup companies to sound like they have an expensive phone system and impress callers, connecting them to multiple departments and employee extensions. The virtual PBX phone system includes auto attendant, call forwarding, voicemail, internet fax, and much more.
How does a virtual PBX telephone system work?
A hosted PBX or virtual PBX telephone system works with your existing phones. Customers call your main toll free number and are greeted by a professional auto-receptionist that routes the caller to the proper extension or voicemail box. The voicemail takes the message and then emails it you instantly. Customer can send faxes to your main toll free number as well. The virtual PBX phone system converts the faxes into a PDF document and then sends the PDF directly to your email inbox as an attachment.