Digital PBX Phone Systems
Everything Small Business Owners Need To Know About Getting A Digital PBX
What is a Digital PBX? A Digital PBX (Private Branch Exchange) is a business phone system that allows you to run your business anywhere from any device. You can use it to manage calls between users within and outside your business. It’s “digital” because it uses internet technology, unlike old-school systems that use landlines. Below we’ll dive into everything you need to know about Digital PBX Phone Systems if you want to set one up for your business.
Everything Small Business Owners Need To Know About Getting A Digital PBX
What is a Digital PBX? A Digital PBX (Private Branch Exchange) is a business phone system that allows you to run your business anywhere from any device. You can use it to manage calls between users within and outside your business. It’s “digital” because it uses internet technology, unlike old-school systems that use landlines. Below we’ll dive into everything you need to know about Digital PBX Phone Systems if you want to set one up for your business.
What You Need Know About
Digital PBX Phone Systems
1. How affordable is a Digital PBX system?
While it may initially seem daunting, a Digital PBX system is typically less expensive than traditional phone systems. You don’t need a physical infrastructure or dedicated phone lines; you only need a good internet connection. Monthly fees will depend on the provider, but many have affordable options for small businesses.
Here are the key takeaways:
- Digital PBX systems are often more affordable than traditional phone systems due to the absence of physical infrastructure costs.
- Costs can vary based on the provider, but many have budget-friendly plans for small businesses.
- Be sure to compare different providers to find a plan that fits your budget and meets your needs.
How does Unitel stack up?
We offer affordable plans that suit your business, whether big or small, making us a cost-effective choice for your Digital PBX needs.
2. How easy is it to set up and use?
Most Digital PBX systems are user-friendly. Providers usually offer step-by-step instructions and have customer support to assist if you get stuck. You won’t need to be a tech wizard to get things up and running.
Here are the key takeaways:
- Most Digital PBX systems are designed to be user-friendly and come with comprehensive setup guides.
- You don’t need advanced technical skills to operate the system.
- Customer support is typically available from providers to assist with setup and troubleshooting.
How does Unitel stack up?
Most Digital PBX systems are user-friendly. Providers usually offer step-by-step instructions and have customer support to assist if you get stuck. You won’t need to be a tech wizard to get things up and running.
Here are the key takeaways:
- Most Digital PBX systems are designed to be user-friendly and come with comprehensive setup guides.
- You don’t need advanced technical skills to operate the system.
- Customer support is typically available from providers to assist with setup and troubleshooting.
How does Unitel stack up?
Our system isn’t overcomplicated like other digital PBX systems. You don’t need any tech skills. And we’re here to support you with personal one-on-one support to make setting up and managing your new phone system a breeze.
3. Can I use my current phone numbers?
Most service providers will let you “port” your existing business numbers. When switching to the digital system, you can keep your current business phone numbers.
Here are the key takeaways:
- Most providers support number porting, allowing you to keep your existing business numbers.
- Make sure to confirm this with your chosen provider before committing.
- A fee may be associated with porting your number, so consider this in your overall costs.
How does Unitel stack up?
We allow you to keep your current business phone numbers when you switch to us, making your transition to a digital system simple and seamless.
4. Can I add more phone lines as my business grows?
Absolutely! One of the advantages of a Digital PBX system is its scalability. You can easily add more lines or users as your business expands.
Here are the key takeaways:
- One of the major advantages of a Digital PBX system is its scalability, making it easy to add more lines or users.
- Upgrading your system typically involves a simple change to your subscription.
- Growth in your phone system won’t necessitate major new hardware investments.
How does Unitel stack up?
As your business grows, we grow with you. As your needs change, you can add more phone lines or users to the system.
5. What kind of internet connection do I need?
A stable and reasonably fast internet connection is essential. If your connection is too slow or frequently drops out, you may experience poor call quality or dropped calls.
Here are the key takeaways:
- A stable, high-speed internet connection is essential for maintaining call quality.
- Slow or unreliable connections can lead to dropped calls or poor call quality.
- The speed required can vary based on your call volume, so check with your provider for recommendations.
How does Unitel stack up?
We offer a range of helpful features, like voicemail, call recording, and auto-attendant, all designed to enhance your business communications.
6. What features can I expect from a Digital PBX system?
Digital PBX systems have features like voicemail, call forwarding, call recording, auto-attendant, and more. Many providers also offer video conferencing, SMS messaging, and integration with other business tools.
Here are the key takeaways:
- Digital PBX systems often include features like voicemail, call forwarding, call recording, and auto-attendant.
- Many providers offer more advanced features like video conferencing and integration with other business tools.
- Review your business needs to ensure your chosen provider offers the features you require.
How does Unitel stack up?
We offer a range of helpful features, like voicemail, call recording, and auto-attendant, all designed to enhance your business communications.
7. Can I use it if I’m working remotely or on the go?
Yes, many Digital PBX systems have mobile apps, which means you can make and receive calls from your business number on your smartphone. This is perfect for remote work or if you’re often out and about.
Here are the key takeaways:
- Digital PBX systems often come with mobile apps, enabling you to make and receive calls on your business number from a mobile device.
- This flexibility can benefit businesses with remote workers or frequent travel requirements.
- Check if your chosen provider offers a robust and user-friendly mobile app.
How does Unitel stack up?
With our mobile app, you can manage your business calls from anywhere. This makes us a perfect fit for remote work or running your business on the go.
8. What about customer support?
Most providers offer customer support, but the quality and availability can vary. It’s good to check reviews and ask about support when choosing a provider.
Here are the key takeaways:
- Customer support availability and quality can vary between providers.
- Check reviews and ask about the provider’s support during your research phase to ensure you’ll have help when needed.
- Consider the availability of support channels that suit your preference, such as phone, email, or live chat.
How does Unitel stack up?
We pride ourselves on excellent customer service. If you ever encounter any issues, help is just a phone call or click away.
9. How secure is a Digital PBX system?
Most Digital PBX systems use encryption to keep your calls secure. However, just like any online system, using strong passwords and following good cybersecurity practices is important.
Here are the key takeaways:
- Most Digital PBX systems use encryption to secure calls, but cybersecurity practices are still essential.
- Be vigilant about setting strong passwords and changing them regularly.
- Ask your provider about their security protocols and any additional measures you can take to secure your system further.
How does Unitel stack up?
We use strong security measures, including encryption, to keep your calls safe and private.
10. How can a Digital PBX system improve my business?
Using a Digital PBX system equips your business with a professional communication setup that can scale with your growth. It allows for improved customer interaction, team communication, and efficiency. Plus, the array of features it provides can significantly boost your productivity.
Here are the key takeaways:
- A Digital PBX system provides a professional communication setup that can scale your business.
- Its features can boost productivity and improve customer interaction and team communication.
- You can streamline operations and increase efficiency by choosing a system that integrates with your other business tools.
How does Unitel stack up?
We offer a flexible, feature-packed platform for handling your business communications. Our services can support your business growth, boost productivity, and enhance customer engagement.
