Toll Free Numbers

1. What types of toll free business numbers are available?

UniTel Voice offers businesses three types of toll free telephone numbers:

• • True 1-800 numbers, which are toll free numbers with the prefix 800.
  • Recommend toll free phone numbers which include the following toll free prefixes: 888, 877, 866, 855, 844, 833 and soon to be released 822.
  • Vanity toll free numbers which are toll free phone numbers that spell a particular word or phrase related to your brand or value proposition (e.g., 1-800-FLOWERS or 1-888-FIXROOF).

 

2. How does toll free number forwarding work?

Once you’ve picked your toll free phone number you can set it up to ring directly to your cell phone or into an auto receptionist that greets your callers like a virtual receptionist and forwards the calls to selected phones, extensions, or voicemail boxes. You can set up time-of-day routing and find-me-follow-me so you never miss a call. That way, when you get a call on your business number, your company sounds professional and you and your team don’t miss an opportunity to connect with a customer.

 

3. Can my toll free telephone number receive faxes?

Yes, with a toll free 800 number from UniTel Voice, you can receive calls, faxes, and voicemail anywhere, anytime. When your toll free phone number receives a fax or voicemail, it’s automatically converted into an email and sent straight to your inbox, smartphone app and online management portal.

 

4. Can I set up a voicemail for my toll free business number?

Yes, you can set up a virtual voicemail box. When someone calls your number it can be set up to ring any phone (home, cell, office, etc.) and if you don’t answer the call it can roll into your voicemail. It can also be set up to forward directly to your voicemail or an unavailable greeting if you don’t want to be disturbed.

 

5. How do I access voicemail messages that come in on my toll free number?

With a toll free phone number from UniTel Voice, you can receive calls, faxes, and voicemail anywhere, anytime. When your number receives a fax or voicemail, it’s automatically converted into an email and sent straight to your inbox, smartphone app and online management portal. You can also set up your toll free number to forward to your existing device’s voicemail like your home phone or cell phone’s voicemail.

 

6. Can I forward my toll free number directly to my cell phone?

Yes, you can forward your number directly to your cell phone’s telephone number or straight to voicemail or to your UniTel Voice smartphone app.

 

7. Can I forward my toll free business number to multiple phones?

Yes, you can forward your toll free telephone number to any number of phones, in any order, and to any type of phone for that matter.

 

8. What types of phones can my 800 number forward to?

You can forward your number to any greeting, extension, voicemail or phone (including your existing cell phones, flip-phones, smartphones, softphones, home phones, office phones, VoIP phones, or even old-school landline phones).

 

9. Can I send and receive text messages with my toll free number?

Yes, UniTel Voice offers toll free texting that allows you to send and receive SMS text messages with your toll free number.

 

10. How do I get a vanity 800 number for my business?

UniTel Voice is an official FCC authorized RespOrg with API access to all available toll free vanity numbers via the National Toll Free Number Database. This gives our customers the ability to search for all available toll free numbers (by word, phrase or numeric combination) in real-time. If you have trouble finding the vanity 800 number you are looking for please contact our support team.