Comparing Grasshopper Competitors Pricing & Service
Unitel is the Best Grasshopper Alternative for Small Businesses
Looking for Grasshopper Competitors? You should check out Unitel as a Grasshopper alternative, and here’s why:
With Unitel, you get all the business phone system features you need, including the ability to send and receive faxes (something Grasshopper doesn’t do) and more personalized customer support — all at a lower cost. You also get a free professional voice studio recording with every plan and a free one-on-one setup session with a highly knowledgeable account manager to help you get set up fast and easily.
Unitel is the Best Grasshopper Alternative for Small Businesses
With Unitel, you get all the business phone system features you need, including the ability to send and receive faxes (something Grasshopper doesn’t do) and more personalized customer support — all at a lower cost. You also get a free professional voice studio recording with every plan and a free one-on-one setup session with a highly knowledgeable account manager to help you get set up fast and easily.
5 Reasons To Consider Unitel vs. Grasshopper
1. How does Unitel compete on cost?
We are way cheaper than Grasshopper. Period. That’s an easy win for us. However, competing on cost alone is no way to be. So please keep reading below.
Let’s compare 2023 pricing.
Unitel Pricing:
- Start-Up: $9.99 per month – 1 phone number, 1,000 monthly minutes, 3 users included, all phone system features, plus mobile app.
- Unlimited: $24.99 per month – 1 phone number, unlimited minutes, unlimited users, all phone system features, plus mobile app.
- Office: $29.99 per month – 1 phone number, unlimited minutes, 3 users included, all phone system features, plus mobile app, desktop softphone, desk phones, presence indicator, team messaging. Additional users are $9.99 per month per user.
Grasshopper Pricing:
- SOLO Plan
- Price: $31/month
- Features:
- 1 Phone Number
- 3 Extensions
- Unlimited Users
- PARTNER Plan
- Price: $51/month
- Features:
- 3 Phone Numbers
- 6 Extensions
- Unlimited Users
- SMALL BUSINESS Plan
- Price: $89/month
- Features:
- 5 Phone Numbers
- Unlimited Extensions
- Unlimited Users
2. How does Unitel compare in features?
Unitel offers all the features you need to sound professional, stay connected, and run your business from anywhere. Grasshopper and Unitel have the same features, but for some reason, Grasshopper doesn’t allow you to send faxes, and they charge extra for professional voice recording. We can send and receive faxes and offer free pro voice recordings.
3. How does Unitel compete on call quality?
Both Grasshopper and Unitel have excellent call quality. Unitel is an advantage over our competitors because you can accept calls on VoIP or Landline or Cell Network or Cell Data. If you have a poor internet connection, that doesn’t have to affect your call quality with Unitel.
4. How does Unitel compare on network reliably?
Reliability comes from redundancy. The Unitel network comprises major underlying carriers, including Level3, Verizon, and CenturyLink. These carriers have multiple switching centers in different areas within the USA, each with high availability processing clusters and fully redundant network connectivity.
5. How does Unitel compete on customer service and support?
At the end of the day, virtual phone systems are pretty similar in features. Yes, design and user experience matters (both Grasshopper and Unitel leaders in this regard), but the number one thing we’ve done to set us apart is a focus on customer service. Only at Unitel do you get a personal account manager who will jump on a phone call – help set up everything for you, and give you virtually unlimited one-on-one customer support. We do this not because it’s scalable but because we see it as an investment in our customers. If you meet all your support needs, you will stick around longer. While our competitors automate and outsource customer support, we strive to stay human.
In Conclusion
If you’re looking for Grasshopper competitors, you’ve found one, Unitel.
When comparing virtual phone system features and functionality, Unitel is a competitive Grasshopper alternative. It may be hard to determine the better virtual phone service based on features and functionality because they’re similar. However, with Unitel, you can both send and receive faxes. With Grasshopper, you can only receive faxes. You cannot send them. Pricing between Grasshopper and Unitel is competitive, but overall Unitel offers lower-cost plans and lower overages.
The biggest difference between Unitel and Grasshopper is customer service and support. Both Grasshopper customer support is based in the USA. However, Unitel is the only phone company that offers personal one-on-one setup sessions to its customers, where we set everything up for you and offer free professional voice recordings with every plan.
