Business Phone Services
We Provide Business Phone Services That Help Bootstrappers & Business Builders Succeed
Are you looking for business phone services that work for small business owners, not just large companies with IT teams and big budgets? You’re in the right place.
Unitel Voice is the business phone system built for business builders. Whether you’re a solo entrepreneur or a growing team, we give you everything you need to sound professional, stay connected, and grow with confidence — no complicated tech or long-term contracts.
This guide covers all the phone services we offer to businesses. From toll free numbers to VoIP phone systems, you’ll find simple, affordable communication tools designed to help you build and run your business your way.
Business Phone Services
We Provide Business Phone Services That Help Bootstrappers & Business Builders Succeed
Are you looking for business phone services that work for small business owners, not just large companies with IT teams and big budgets? You’re in the right place.
Unitel Voice is the business phone system built for business builders. Whether you’re a solo entrepreneur or a growing team, we give you everything you need to sound professional, stay connected, and grow with confidence — no complicated tech or long-term contracts.
This guide covers all the phone services we offer to businesses. From toll free numbers to VoIP phone systems, you’ll find simple, affordable communication tools designed to help you build and run your business your way.
The Business Phone Services We Offer from A to Z
Phone Numbers
800 Numbers
An 800 number is the classic toll free number that gives your business instant credibility and a nationwide presence. It’s been around the longest, so it’s the most recognizable — and often seen as the gold standard of toll free business numbers. With Unitel Voice, you can get a real 800 number that works on any device and includes all the features you need to run your business from anywhere.
833 Numbers
An 833 number is a toll free number, just like 800, but with a major advantage — more great numbers are still available. That makes it easier to find a number that fits your brand or secures a catchy vanity number. It works exactly the same way as any other toll free number, giving your business a professional look, national reach, and the flexibility to forward calls anywhere you work.
844 Numbers
844 numbers are part of the toll free family, offering the same functionality as classic 800 numbers, without the hassle of limited availability. Because 844 is a newer toll free prefix, you’ll have a better chance of finding a memorable number or one that matches your business name. It’s a smart, scalable option for businesses that want to sound professional and stay accessible to customers nationwide.
855 Numbers
855 numbers are toll free numbers, just like 800, 888, and 844. They work the same way — customers call for free, and your business covers the cost. The key difference? Availability. With 855, you’re more likely to get a number that fits your brand, whether it’s a simple, easy-to-remember number or a custom vanity number that spells something out. It’s a flexible, affordable way to give your business a polished, national presence.
866 Numbers
866 numbers are part of the toll free family — alongside 800, 833, 844, and others. They offer the same benefits: no cost to the caller, national reach, and a more professional image for your business. Because 866 has been around for a while, it strikes a good balance between familiarity and availability. It’s a solid option if you’re looking for a recognizable toll free number without competing for the limited inventory of 800 numbers.
877 Numbers
877 numbers are official toll free numbers in North America, just like 800 and 888. They work exactly the same: customers can call you for free, and your business picks up the tab. While 877 has been around for years, it still offers better availability than 800, making it a smart choice if you want a toll free number that’s professional, easy to remember, and not already taken.
888 Numbers
888 numbers are part of the toll free number family used across the U.S. and Canada. They offer the same benefits as 800 numbers (nationwide reach, customer trust, and no charge to the caller) but with more availability. If you’re looking for a professional-looking number or a catchy vanity number, 888 gives you a solid shot at finding one that fits your brand.
Add-On Numbers
Add-on numbers let you expand your phone system with additional business lines — without paying for a whole new plan. Need a second number for marketing, a separate line for sales, or a vanity number to boost your brand? Just add it to your existing Unitel Voice account for a low monthly rate and manage everything in one place.
Business Phone Numbers
A business phone number is a dedicated number you use to communicate with customers professionally. Unlike your personal cell number, it separates work from life and gives your business a more credible presence. With Unitel Voice, you can choose from local, toll free, or vanity numbers — and manage everything from your smartphone, laptop, or desk phone.
Custom Vanity Numbers
Custom vanity numbers are toll free or local numbers that spell out a word, name, or phrase, like 1-800-FLOWERS or 1-888-BUY-NOW. They’re easy to remember, great for branding, and perfect for marketing. With Unitel Voice, you can search for and claim a custom vanity number that fits your business and makes your phone number stand out.
Direct Dial Numbers
Direct dial numbers give customers or team members a straight line to a specific person or department — no menus, extensions, or waiting. They’re perfect for making communication faster and more personal. With Unitel Voice, you can assign direct dial numbers to individuals, teams, or locations so important calls always reach the right place.
Local Phone Numbers
A local phone number gives your business a hometown feel, whether you’re actually based there or not. It shows up with a familiar area code your customers recognize and trust, which can boost answer rates and credibility. With Unitel Voice, you can get local numbers in any U.S. or Canadian city, so your business can look local even if you’re working from anywhere.
Number Parking
Number parking lets you keep your business phone number active without using it. Maybe you’re between providers or temporarily not taking calls — whatever the reason, parking your number means you won’t lose it. It stays reserved, safe, and ready to reactivate whenever you’re ready to use it again.
Port Your Number
Porting your number means moving it from one phone service provider to another. If you already have a business number you love, you can bring it to Unitel Voice. We handle the porting process so your number stays the same — no missed calls, no downtime.
Own Your Number
When you own your number, you control it — plain and simple. Some providers rent you a number that they keep if you leave. With Unitel Voice, your business number is yours. You can move it, keep it, and protect it as part of your brand identity.
Second Phone Line
A second phone line gives you a separate number for business calls, without needing a second phone. You can run your business from your personal device while keeping work and personal calls separate. It’s an easy way to stay organized and sound professional.
Toll Free Numbers
Toll free numbers let customers call your business without being charged. They aren’t tied to a local area code, so they give your business a nationwide presence. Whether it’s 800, 888, 877, or another prefix, a toll free number makes your business look more established and accessible.
Vanity 800 Number
A vanity 800 number is the original, most recognized version of a vanity toll free number. Because 800 is the oldest toll-free prefix, these numbers are harder to get, but they carry more credibility and instant recognition with customers.
Vanity Toll Free Number
A vanity toll free number is a custom number that spells out your business name or service, like 1-800-FLOWERS or 1-833-GET-LOAN. It’s easy to remember, great for branding, and makes your business stand out in ads, on the radio, or online.
Virtual Local Number
A virtual local number gives your business a local presence in any area code, without actually being there. You can use it to build trust with customers in specific cities, forward calls to your team, and appear more familiar or approachable in your target markets.
Virtual Toll Free Number
A virtual toll free number lets your customers call you for free, while you forward those calls to any phone you want — your cell, your office, your team. It’s not tied to a specific location or landline, so you can run your business from anywhere while sounding like a nationwide brand.
Phone Systems
3-Way Calling
3-way calling lets you add a third person to an ongoing phone call — no special equipment needed. It’s perfect for quick team check-ins, introducing clients, or collaborating on the fly without jumping into a full-blown meeting.
911 Emergency Calling
911 emergency calling ensures that your business phone system can connect callers to emergency services when needed. With Unitel Voice, your VoIP phones are configured to include e911, so your location details are routed properly in case of an emergency.
After Hours Greeting
An after-hours greeting is a pre-recorded message that plays when someone calls your business outside your normal hours. It can give callers helpful info like your business hours, alternate ways to reach you, or the option to leave a voicemail.
Auto Attendant
An auto attendant answers calls with a custom greeting and routes them to the right department or person — no receptionist required. It’s like having a 24/7 front desk for your business that never takes a break or calls in sick.
Business Voicemail
Business voicemail lets you create a professional-sounding message for missed calls. It features voicemail-to-email, transcription, and separate inboxes for different team members or departments, so nothing slips through the cracks.
Business VoIP Phone Service
Business VoIP (Voice over Internet Protocol) phone service lets you make and receive calls over the internet instead of traditional phone lines. It’s flexible, affordable, and built for how small businesses work today — in the office, at home, or on the go.
Call Blocking
Call blocking lets you stop unwanted calls before they reach you. You can block specific numbers or set rules to filter out distractions and keep your business focused, whether it’s spam, robocalls, or repeat nuisances.
Call Forwarding
Call forwarding automatically routes incoming calls to another number, like your cell phone, office line, or a team member, so you never miss a call. It’s a simple, powerful way to stay reachable no matter where you’re working.
Call Logs
Call logs give you a detailed record of incoming, outgoing, and missed calls. You can view call times, durations, caller IDs, and more, helping you track customer interactions, monitor team performance, and manage your business activity.
Call Notifications
Call notifications alert you when a new call, voicemail, or missed call comes in. You’ll get real-time updates by email, text, or app notification so you can stay responsive and never leave a customer hanging.
Call Routing
Call routing automatically sends incoming calls to the right person or department. You can set up rules based on time of day, caller input (like “Press 1 for Sales”), or team availability, creating a smoother experience for your callers
Call Scheduling
Call scheduling lets you control when and where calls are routed based on your business hours. You can set up rules for different times of day or days of the week, like forwarding to voicemail after hours or routing calls to different team members on weekends.
Call Tracking
Call tracking helps you measure the effectiveness of your marketing efforts by assigning unique phone numbers to specific campaigns. You can see which ads or platforms are driving calls, track conversions, and make smarter marketing decisions.
Call Transferring
Call transferring lets you move a live call from one extension, phone, or team member to another, without dropping the caller. It’s essential for smooth internal communication and creating a professional caller experience.
Caller ID Display
Caller ID display shows you who’s calling before you answer. You’ll see the caller’s number and name (if available), helping you screen calls, prioritize important ones, and personalize your greeting.
Call Recording
Call recording lets you automatically or manually record phone conversations for quality assurance, training, or compliance purposes. Recordings are securely stored and easily accessible from your account dashboard.
Cloud-Based Phone System
A cloud-based phone system runs entirely over the internet — no on-site hardware required. It allows your business to make and receive calls from any device, anywhere, while managing everything online. It’s simple, scalable, and cost-effective for small businesses.
CNAM
CNAM (Caller Name Delivery) displays your business name when you call customers, even if your number isn’t saved in their contacts. This boosts credibility and increases the chances of your calls being answered.
Conference Calling
Conference calling lets multiple people from different locations join the same phone call. It’s perfect for team check-ins, client meetings, or support calls that require input from more than one person, all without needing a separate conference line.
Custom Greetings
Custom greetings allow you to create a personalized message that plays when someone calls your business. Use it to welcome callers, provide helpful info, or route them to the right department—making a strong first impression every time.
Department Extensions
Department extensions let you give each part of your business its own extension number. Callers can reach the right team quickly without bouncing around, whether it’s Sales, Support, or Billing.
Desk Phones
Desk phones (also known as IP phones) are physical office phones that connect through the internet instead of traditional phone lines. With Unitel Voice’s Office Plan, these plug-and-play phones come pre-configured, giving your team a reliable way to take and transfer calls from their desks.
Dial-by-Name Directory
A dial-by-name directory lets callers reach your team by spelling out the person’s name using their phone keypad. This professional feature makes it easy for callers to connect with the right person without needing to know an extension number.
Do Not Disturb
The Do Not Disturb feature silences incoming calls and notifications when you need to focus or step away. It ensures that callers are routed to voicemail or another team member while you’re unavailable — no interruptions, no missed messages.
Employee Extensions
Employee extensions give each person on your team a unique number within your phone system. Callers can dial a main number and be routed directly to the right employee, whether they’re in the office or working remotely.
Find-Me Follow-Me
Find-Me Follow-Me is a smart call routing feature that rings multiple devices in a specific order or all at once until you pick up. It’s a great way to ensure you never miss a business call, no matter where you are.
Mobile Apps
Unitel Voice’s mobile apps turn your smartphone into your business phone. Make and receive calls using your business number, access voicemail, manage settings, and stay connected on the go, without needing a second device.
Multiple Phone Lines
A multi-line phone system lets your business handle multiple calls at once without busy signals. With Unitel Voice, you can set up unlimited lines, extensions, and routing rules, so your team can stay responsive and professional, no matter how many customers are calling.
On Hold Music
On-hold music keeps callers engaged while they wait to be connected. With Unitel Voice, you can customize your hold music or even upload a custom message or jingle to make your brand stand out and improve the caller experience.
Online Dashboard
The online dashboard is your command center for managing your phone system. Log in from any device to add extensions, update greetings, view call logs, change routing rules, and control everything in just a few clicks — no IT required.
Online Faxing
Online faxing lets you send and receive faxes via email — no paper, no toner, no fax machine. With Unitel Voice, you can get a dedicated fax number and manage all your faxes digitally, securely, and from anywhere.
Small Business Phone System
A small business phone system gives entrepreneurs and growing teams the tools to handle calls professionally, without needing IT staff or expensive equipment. Unitel Voice is built specifically for small business owners who want to sound legit, stay flexible, and keep costs low.
Softphones
A softphone is software that lets you make business calls from your computer. Just plug in a headset and go. With Unitel Voice, your softphone works seamlessly alongside mobile apps and desk phones for total flexibility.
Team Messaging
Team messaging lets your staff communicate through instant messages, shared files, and group chats — no more juggling texts or emails. It’s included in Unitel Voice Office, so your team stays in sync even when working remotely.
Team Presence
Team presence gives you a live view of your coworkers’ status — available, busy, on a call, or offline—so you can route calls more effectively and reduce disruptions. It’s especially handy for remote teams that need to stay coordinated.
Toll Free Texting
Toll-free texting lets your customers text your 800 number just like they’d call it. With Unitel Voice, you can send and receive SMS messages from your business number, keeping all your communications in one place.
Unlimited Call Handling
Unlimited call handling means your business phone number can handle multiple calls at once—no busy signals, ever. Whether five or fifty people call you at the same time, Unitel Voice makes sure every caller is greeted and routed professionally.
Virtual PBX
A virtual PBX (Private Branch Exchange) is a cloud-based version of a traditional office phone system. With Unitel Voice, you get all the features of a corporate PBX (extensions, call routing, voicemail, etc.) without the cost or complexity of hardware.
Virtual Phone System
A virtual phone system is a business phone solution that works over the internet and connects calls to any device—your cell phone, office phone, or computer. It gives your business a professional phone presence no matter where you work.
Voice Talent Studio
The Voice Talent Studio is Unitel Voice’s free tool for hiring a professional voice actor to record your greetings. Just pick a voice, submit your script, and get a polished recording that makes your business sound like a Fortune 500 company.
Voicemail Transcription
Voicemail transcription converts your voice messages into text so you can read them like emails. It’s perfect for checking messages quietly, quickly scanning what someone said, or saving important info without relistening to the recording.
Wifi Calling
Wifi calling lets you make and receive business calls over a wireless internet connection instead of your mobile network. It’s especially helpful if your cell service is spotty — just connect to Wi-Fi and keep the conversation going.
Phone Solutions
Agencies
Marketing, advertising, and PR agencies thrive on communication. A professional phone system helps your team stay connected, route calls to the right person, and present a polished front to clients, whether you’re in the office or remote.
Automotive
Auto dealerships, repair shops, and parts suppliers need a reliable phone setup to manage appointments, answer service questions, and coordinate pickups. A business phone system keeps you organized and ensures you never miss a customer call.
Beauty & Spas
Salons, spas, and wellness centers use phone systems to streamline bookings, follow up with clients, and manage staff schedules. With features like auto attendants and voicemail, you can stay professional, even when you’re fully booked.
Construction
Contractors, architects, and construction crews are always on the move. A cloud-based phone system lets them stay in touch with teams and clients from job sites, manage inbound calls professionally, and avoid losing leads to voicemail.
Education
Schools, tutoring centers, and training programs benefit from phone systems that keep staff, students, and parents in sync. From auto attendants to voicemail and call forwarding, you’ll never miss an important message or update.
Equipment Rental
Whether you rent out party supplies, tools, or outdoor gear, a business phone system helps you stay organized and responsive. Route calls, manage bookings, and provide great customer service — all from your mobile phone or office desk.
Event Services
Planners, caterers, and venue managers rely on clear, professional communication. A virtual phone system keeps your team connected during high-pressure events and ensures clients can always reach the right person at the right time.
Fitness
From gym owners to personal trainers and yoga instructors, fitness professionals use phone systems to schedule classes, manage client inquiries, and promote services. A dedicated business number helps you stay focused and sound professional.
Franchises
Managing calls across multiple locations? A unified phone system ensures your franchise delivers a consistent experience. Set up auto attendants, extensions, and call routing to match your brand and streamline operations.
Freelancers
Freelancers need to separate personal and work life without juggling two phones. A second business line on your mobile, complete with voicemail, greetings, and call routing, helps you look legit and stay in control.
Health
Doctors, dentists, therapists, and clinics depend on reliable communication. A virtual phone system ensures your practice stays reachable, routes calls efficiently, and presents a polished, HIPAA-conscious front to patients and partners.
Home Businesses
Running a business from home doesn’t mean sounding like it. With a virtual phone system, you can set up a professional greeting, separate work and personal calls, and make your home business feel like a high-powered operation.
Home Services
Electricians, plumbers, landscapers, and contractors can’t always be at a desk, but your calls still need to get answered. A mobile-friendly business phone system routes customer calls and helps you manage jobs on the go.
Hospitality
Restaurants, bars, inns, and clubs thrive on customer calls. Whether taking reservations or handling to-go orders, a smartphone system ensures every call is answered professionally and routed where it needs to go.
Multi-Office Locations
A unified phone system connects every site under one number if your business spans multiple locations. Create extensions by department or office, centralize voicemail, and make it easy for customers to reach the right team fast.
Nonprofits
Charities, associations, churches, and community groups rely on trust and clear communication. A virtual phone system helps you stay in touch with donors, volunteers, and members while sounding as credible and organized as the cause you support.
Online Businesses
Whether you run an eCommerce store or offer digital services, your customers expect quick, reliable communication. A virtual phone system gives your business a dedicated number, professional call handling, and the flexibility to scale as you grow.
Personal Services
Service-based businesses need a professional way to manage calls from tutors and coaches to cleaners and consultants. A virtual phone system gives you control, credibility, and the freedom to run your business from anywhere.
Pet Services
Veterinarians, groomers, and pet sitters juggle appointments, customer questions, and emergencies. A reliable phone system helps you keep track of it all, route calls smoothly, and never miss an opportunity (or a meow).
Professional Services
Attorneys, accountants, and consultants know that how you handle calls matters. With a professional business phone system, you can set up a polished greeting, use extensions, and take client calls securely from any device.
Real Estate
Agents, brokers, and property managers are always on the move and need a phone system that moves with them. A virtual phone system lets you manage client calls, show listings, and close deals without juggling multiple devices or missing a beat.
Remote Teams
Whether you’ve got a distributed startup or a fully remote crew, staying connected is key. A cloud-based phone system lets your team communicate seamlessly with customers and each other, no matter where they’re working from.
Retail
Running a boutique, shop, or storefront? A professional phone system helps you manage calls from customers, suppliers, and partners while you focus on sales. Add greetings, route calls, and keep your business looking sharp and sounding even better.
Small Businesses
As a small business owner, you wear a lot of hats — and your phone system shouldn’t be one of them. With Unitel Voice, you get a reliable, easy-to-use phone system that helps you sound professional, stay organized, and keep up with customers without the hassle of complicated tech.
Solo Entrepreneurs
When you’re running the show on your own, your phone is your lifeline. A virtual phone system lets you add a business line to your cell, manage calls like a pro, and maintain a healthy boundary between work and personal life without carrying two phones.
Startup Teams
Just getting started? A flexible phone system lets your team grow fast, stay connected, and look established from day one. Set up extensions, forward calls, and make your startup sound like a seasoned operation—even if you’re still working out of a garage.
Travel
Whether you run a travel agency, manage tours, or book accommodations, staying reachable from anywhere is critical. Unitel Voice gives you the tools to take and make business calls from any device, so you can serve your clients whether you’re at your desk or halfway across the globe.