1. How do I get a virtual business phone number?

You can get a virtual business phone number in three easy steps.
    • Step 1: Pick your plan
    • Step 2: Select your number
    • Step 3: Create your account
Easy. Peasy.

Get started now >>

2. Why shouldn’t I try and get a free small business phone number?
Here are the top 10 reasons:

• No toll free numbers
• No vanity numbers
• No human support
• No phone system features
• No service guarantees
• Set up is completely DIY (you’re on your own)
• There are hidden calling limitations, or you end up paying (a lot)
• They’re technically for “personal use only” (read terms & conditions)
• The provider could terminate the number at any time (even sell it)
• You don’t own number (you didn’t buy it, you don’t control it)

3. Why should I get a virtual business phone number from Unitel?

Here are the top 10 reasons:

• Local numbers, toll free numbers, and vanity numbers available
• Custom call forwarding with greetings, extensions, and voicemail.
• Business phone system features & add-ons
• Take calls anywhere from any device
• Free award-winning human support by phone, live chat, or email.
• Free voice talent studio for professional sounding greetings & voicemail
• 100% satisfaction guarantee
• No tech skills or equipment needed
•No long-term contracts
• You own your number

4. Does Google offer a virtual phone number?

Yes. Google has two products. Google Voice (free but not for commercial use) and Google Voice for Business, which starts at $10/month per user.

5. Is Google Voice free for business?

No. Basic Google Voice is free for “personal use.” But if you are going to use the virtual number for your business, you’ll need to use Google Voice for business which is a paid service.

Here’s a breakdown of Google Voice’s business plans:
      • Starter: $10 per user per month
      • Standard: $20 per user per month
      • Premier: $30 per user per month

6. How does Unitel compare to other top virtual business phone number providers?

Unitel outshines other virtual phone number providers in the main areas: cost & support. We’re the cheapest and best value if you compare our plans and pricing to our competitors.

Suppose you compare our customer reviews to the competition. In that case, we have the highest level of customer satisfaction – and that’s the most important thing to consider when you’re a small business owner.

7. Who are the top virtual business phone number providers?
Top providers include:

• Unitel
• RingCentral
• Grasshopper
• Ooma
• FreedomVoice
• LinkedPhone

See the best of 2023: Top 10 Virtual Phone Number Providers.

8. Is virtual phone number illegal?

A virtual phone number means calls are carried over the internet (VoIP vs. PSTN). VoIP connects calls via the world wide web, while PSTN uses traditional landlines. There’s nothing illegal about how calls are carried.
You can also have virtual local phone numbers with any area code in North America. Your business can be located in a different city than your local virtual number’s area code.
9. How do I get cheap virtual business phone number service?

Pick the Unitel plan you’d like to start with, and search phone numbers by selecting toll free, local, or vanity numbers. Once you’ve found the best number for your business, you simply create your Unitel account to start using your number.

10. Is Unitel the cheapest virtual phone number service?

We don’t like to think of ourselves as the cheapest virtual number service provider out there, but you won’t find a better value for the level of service and product quality we offer. For $9.99 per month, you can create a business number with all our phone system features backed up by personal one-on-one support from our award-winning USA-based customer service team. Similar service providers start at $30/per user per month.

11. Does my business have to be located in a city to use a local number in that city?

No, your business does not have to be located in the same city as your local number. Your business can be located anywhere in North America and have your virtual number forwarded to you.

12. Does Unitel own my virtual business phone number?

No. You own your number, no strings attached. If you would like to port your number to another service provider, you can do so at any time as long as your Unitel account is in good standing.

13. How many business phone numbers can I have?

As many as you want. Your account includes one main phone number. If you would like to add more phone numbers to your account it’s an additional $4.99 per number. If you just need to set up cheap business lines, all Unitel plans have unlimited extensions. Extensions essentially work as virtual business lines that can ring to individuals, groups of individuals, or voicemail.

14. Can I answer and receive calls on my business phone number?

Yes. You can forward your calls to any phone or device you own and answer calls. You can download the Unitel mobile app to make and receive calls.

15. How many phones can I forward calls to using my virtual number?

You can forward calls to multiple phones, extensions, voicemails, etc. It’s completely up to you.

16. Should my business use a local or toll free phone number?

It depends on where you operate. A local number gives your business a local presence, while a toll free number makes your business feel nationwide. Unitel offers both. Unitel also offers vanity phone numbers if you want to use a number that fits your branding or offering.

17. Can I port an existing phone number to Unitel?

Yes. You can simply select “transfer an existing number” during the signup process to start using your existing phone number with UniTel Voice. You can port any US or Canadian phone number with a North American area code (local or toll free numbers) to your UniTel Voice Account