Quick start guide
Disable your main greeting and forward your business number directly to an existing line.
Which setup is right for you?
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Simple Forwarding
Set up a custom main greeting with extensions to give callers a professional experience.
GET STARTED
Main greeting
Quick start guide
Watch the video below then follow the next 5 steps to make the most of UniTel Voice.
GET SET UP IN 5 STEPS
FIRST STEP
STEP 1
You can use the template below to map out your phone tree. A phone tree defines how your auto attendant greets and routes calls to your employee and department extensions.
Define your phone tree
NEXT STEP
DOWNLOAD TEMPLATE
STEP 2
Watch this video to see how to set up and record your phone system's greetings. You can record greetings yourself, but we recommend you use our free voice talent studio so your business makes a great first impression.
Record your greetings
NEXT STEP
ORDER GREETINGS NOW
STEP 3
Watch this video to see how to set up and assign your extensions. Everyone on your team should have their own 3-digit employee extension. Department extensions are simply groups of employee extensions.
Build your extensions
NEXT STEP
STEP 4
sync your mobile app
NEXT STEP
GET YOUR APP
Watch this video to see how to sync your mobile app to your personal employee extension so you can make and receive calls. Your app uses your employee extension's login, not the login you created at signup.
STEP 5
PROMOTE YOUR BUSINESS NUMBER
NEED MORE HELP?
Once you’re all set up, make sure your business number is correctly displayed on your website, business cards, and marketing material. If you’re running ads (print, radio, online, etc.), consider using add-on numbers for call tracking.
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Need more help?
Email us at [email protected] or call us at 855-888-6423
