5 Reasons To Consider UniTel Voice Vs. eVoice
(or Any Other Provider)
1. How does UniTel Voice compete on cost?
UniTel Voice is one of the lowest cost virtual phone system alternatives on the market. We’ve always been highly competitive on cost and although phone service plans change over time – UniTel Voice is consistently less expensive that eVoice and other competitors who offer similar features and functionality. Although, we don’t like to compete on cost. Competing on cost is a race to the bottom and we refuse to sacrifice quality because at the end of the day, if you product or support sucks, you will lose customers. We’d rather compete on customer service and product design.
2. How does UniTel Voice compare on features?
UniTel Voice offers all the features you need to sound professional, stay connected and run your business from anywhere. However, when it comes to listing of specific features, UniTel Voice and its competitors are basically the same. The big difference between UniTel Voice and eVoice is that UniTel Voice offers the same features on every plan – you don’t have to upgrade plans to get more functionality. The only difference between UniTel Voice’s plans is minutes and you can upgrade or down grade between plans at any time. The other big difference is design. UniTel Voice is on its third generation virtual phone system platform – and the newest design makes the phone system a world leader in ease of use. It takes a robust phone system and simplifies it so any busy business owner can set things up and make changes on the fly.
3. How does UniTel Voice compete on call quality?
Call quality is topnotch with UniTel Voice. What gives us an advantage over our competitors is you can accept calls on VoIP or Landline or Cell Network or Cell Data. If you have a poor internet connection that doesn’t have to affect your call quality with UniTel Voice.
4. How does UniTel Voice compare on network reliably?
Reliability comes from redundancy. The UniTel Voice network consists of major underlying carriers, including Level3, Verizon, and CenturyLink. These carriers have multiple switching centers located in different areas within the USA, each with high availability processing clusters and fully redundant network connectivity.
5. How does UniTel Voice compete on customer service and support?
At the end of the day, virtual phone systems have become a commodity. Yes, design can differentiate you but the number one thing we’ve done to set us apart is a focus on customer service. Only at UniTel Voice do you get a personal account manager who will jump on a phone call – help set up everything for you and give you virtually unlimited one-on-one customer support. We do this not because it’s scalable but because we see it as an investment in our customers. If you get all of your support needs meet you will stick around longer. While our competitors are automating and outsourcing customer support we strive to stay human.