Phone Service for Hotels, Vacation Rentals, & Tours

Get a business number and virtual phone system for your travel & lodging-related business.

Unitel Voice is your perfect travel companion in the fast-paced world of travel and lodging. Tailored for every corner of the travel industry, from tour operators and travel agencies to hotels and vacation rentals, our phone system ensures you’re always just a call away from your next guest or traveler. With features like easy-to-remember toll-free numbers, efficient call routing, and the flexibility to manage calls from any device or location, Unitel Voice helps you provide the exceptional service travelers expect.

Phone Service for Travel & Lodging-Related Business

Phone Service for Hotels, Vacation Rentals, & Tours

Phone Service for Travel & Lodging-Related Business

Get a business number and virtual phone system for your travel & lodging-related business.

Unitel Voice is your perfect travel companion in the fast-paced world of travel and lodging. Tailored for every corner of the travel industry, from tour operators and travel agencies to hotels and vacation rentals, our phone system ensures you’re always just a call away from your next guest or traveler. With features like easy-to-remember toll-free numbers, efficient call routing, and the flexibility to manage calls from any device or location, Unitel Voice helps you provide the exceptional service travelers expect.

What kind of business phone service does a travel business need?

A travel business requires a phone service as flexible and far-reaching as their planned trips. Unitel Voice offers just that—a system equipped with features tailored to the travel industry’s unique needs. With the ability to manage calls from anywhere, your business won’t miss a beat, whether booking flights, arranging tours, or handling last-minute accommodations. A travel business benefits from a virtual phone system that provides toll free numbers for easy customer access, customizable greetings to welcome travelers from all over, and efficient call routing to swiftly ensure every inquiry is directed to the right department.

  • Worldwide Connectivity: Stay in touch with travelers and partners globally, ensuring no opportunity is missed.
  • Toll-Free Accessibility: Make it easy for clients to reach you without cost concerns, encouraging more interactions.
  • Customizable Call Handling: Tailor your system with greetings and routing that reflect your brand and meet your customers’ needs.

What kind of business phone service does a travel business need?

A travel business requires a phone service as flexible and far-reaching as their planned trips. Unitel Voice offers just that—a system equipped with features tailored to the travel industry’s unique needs. With the ability to manage calls from anywhere, your business won’t miss a beat, whether booking flights, arranging tours, or handling last-minute accommodations. A travel business benefits from a virtual phone system that provides toll free numbers for easy customer access, customizable greetings to welcome travelers from all over, and efficient call routing to swiftly ensure every inquiry is directed to the right department.

  • Worldwide Connectivity: Stay in touch with travelers and partners globally, ensuring no opportunity is missed.
  • Toll-Free Accessibility: Make it easy for clients to reach you without cost concerns, encouraging more interactions.
  • Customizable Call Handling: Tailor your system with greetings and routing that reflect your brand and meet your customers’ needs.

Why does a travel business need a business number and a virtual phone system?

For travel businesses, having a dedicated business number and a virtual phone system is crucial for maintaining a seamless connection with clients and partners around the globe. This setup ensures that your business presents a professional image, which is essential for building trust with travelers seeking reliable arrangements. 

A virtual phone system like Unitel Voice’s offers the flexibility to manage bookings, inquiries, and support from any location, which is crucial for the travel industry’s dynamic nature. Moreover, features such as auto attendants and customizable voicemails enhance customer service, providing travelers with immediate assistance and information, thereby improving their overall experience.

  • Professional Image: Establishes your travel business as a trustworthy partner for travelers.
  • Operational Flexibility: Enables you to manage travel arrangements and customer inquiries from anywhere, adapting to the fast-paced travel industry.
  • Enhanced Customer Service: With features designed for efficiency and accessibility, you ensure travelers have a smooth experience from the first call.

Why does a travel business need a business number and a virtual phone system?

For travel businesses, having a dedicated business number and a virtual phone system is crucial for maintaining a seamless connection with clients and partners around the globe. This setup ensures that your business presents a professional image, which is essential for building trust with travelers seeking reliable arrangements. 

A virtual phone system like Unitel Voice’s offers the flexibility to manage bookings, inquiries, and support from any location, which is crucial for the travel industry’s dynamic nature. Moreover, features such as auto attendants and customizable voicemails enhance customer service, providing travelers with immediate assistance and information, thereby improving their overall experience.

  • Professional Image: Establishes your travel business as a trustworthy partner for travelers.
  • Operational Flexibility: Enables you to manage travel arrangements and customer inquiries from anywhere, adapting to the fast-paced travel industry.
  • Enhanced Customer Service: With features designed for efficiency and accessibility, you ensure travelers have a smooth experience from the first call.

How do travel businesses get set up with business phone service?

Setting up with Unitel Voice for travel businesses is straightforward. Selecting a virtual business number (local, toll-free, or vanity) and configuring features like auto attendant, custom greetings, and call forwarding makes it ideal for handling the diverse communication needs of the travel industry, from reservation management to customer service.

  • User-Friendly Setup: Easy for businesses with minimal technical expertise.
  • Customizable System: Tailors to specific needs of travel services.
  • Scalable Solutions: Adapts as the business grows.

How do travel businesses get set up with business phone service?

Setting up with Unitel Voice for travel businesses is straightforward. Selecting a virtual business number (local, toll-free, or vanity) and configuring features like auto attendant, custom greetings, and call forwarding makes it ideal for handling the diverse communication needs of the travel industry, from reservation management to customer service.

  • User-Friendly Setup: Easy for businesses with minimal technical expertise.
  • Customizable System: Tailors to specific needs of travel services.
  • Scalable Solutions: Adapts as the business grows.

Business Phone Systems for Hotels, Vacation Rentals, Tour Guides & More

What You Need To Know

1. How does Unitel Voice's phone system benefit hotels and resorts in managing guest communications?

Unitel Voice offers bed and breakfasts and hostels the advantage of personalizing guest communications with custom call routing and managing bookings effectively, even with limited staff, making it ideal for smaller accommodations striving for a personal touch in their service.

  • Personalized Communication: Tailor greetings for a homely and welcoming feel.
  • Effective Booking Management: Streamline reservation processes.
  • Remote Management Capability: Handle operations from any location.

2. Can Unitel Voice support tour and excursion operators in enhancing customer experience?

Yes, Unitel Voice can significantly support tour and excursion operators. It allows them to manage tour bookings efficiently, provide detailed information via custom messages, and coordinate group activities seamlessly, enhancing the overall customer experience.

  • Efficient Tour Management: Streamline reservations and customer queries.
  • Detailed Information Provision: Custom messages for tour specifics.
  • Activity Coordination: Facilitate the smooth operation of group tours.

3. How does Unitel Voice assist transportation services like limos and party buses?

Unitel Voice assists transportation services in effectively scheduling bookings, managing customer inquiries about vehicle options and availability, and coordinating pick-up and drop-off times, which is crucial for maintaining professionalism and efficiency in this sector.

  • Booking Scheduling: Manage and track reservations easily.
  • Vehicle Option Inquiries: Provide information on available vehicles and features.
  • Timely Coordination: Ensure punctual service for pick-ups and drop-offs.

4. What makes Unitel Voice suitable for camping and adventure travel businesses?

For camping and adventure travel businesses, Unitel Voice allows you to handle reservations, provide information on gear and schedules, and manage communication with guides and clients in remote locations, ensuring a seamless outdoor experience.

  • Reservation Management: Efficient booking system for campsites and adventures.
  • Information Dissemination: Communicate details about gear and schedules.
  • Remote Communication Capability: Stay connected in outdoor settings.

5. Can Unitel Voice enhance service efficiency for boutique travel agencies?

Absolutely, Unitel Voice can enhance service efficiency for boutique travel agencies by offering customized call handling, managing client bookings and inquiries, and providing a professional front, which is essential for agencies focusing on personalized travel experiences.

  • Customized Call Handling: Tailor communication to suit niche travel offerings.
  • Client Booking Management: Efficiently organize travel arrangements.
  • Professional Customer Interaction: Maintain high service standards.

6. How does Unitel Voice support diverse travel services like cruise bookings and specialty tours?

Unitel Voice’s virtual phone system is designed to accommodate the wide array of services offered within the travel industry, including cruise bookings and specialty tours. By providing a versatile platform that can handle high call volumes and diverse customer inquiries, Unitel Voice ensures that every call is directed to the right specialist, whether for a luxury cruise or an adventure tour. 

The system’s scalability allows travel businesses to adjust their setup as offerings expand or change easily. Key features like toll free numbers make it easy for customers worldwide to reach out at no cost, while customizable greetings and call forwarding create a personalized experience that can cater to the specific needs of cruise and tour clients.

  • Versatile Call Management: Tailor system for different travel services.
  • Specialty Service Support: Provide dedicated lines or extensions for niche offerings.
  • Efficient Customer Service: Enhance the booking experience for specialized travel options.

7. What role does Unitel Voice play in improving customer service for travel consultants?

Unitel Voice plays a crucial role in improving customer service for travel consultants by offering features like department extensions, call transferring, on-hold music, and the ability to work remotely, ensuring consultants can provide personalized and attentive service to their clients.

  • Responsive Service: Quickly address client inquiries and needs.
  • Personalized Communication: Tailor interactions to individual client preferences.
  • Remote Working Flexibility: Manage client communications from anywhere.

8. How can Unitel Voice's system benefit airport shuttle and transfer services?

Unitel Voice’s business phone system helps airport shuttle and transfer services by providing them with a 1-800 number that allows for efficient scheduling, managing inquiries about timings and availability, and coordinating with drivers and clients for timely pickups and drop-offs, enhancing operational efficiency.

  • Efficient Scheduling: Streamline booking and confirmation of shuttle services.
  • Availability Inquiries Management: Quickly respond to questions about schedules.
  • Driver-Client Coordination: Facilitate communication for seamless transfers.

9. What types of travel businesses does Unitel Voice provide business phone service for?

We provide toll free numbers, local numbers, vanity phone numbers, and business phone systems to a wide range of businesses in the professional services industry.

Here’s a list from A-Z:

  • Adventure Travel Companies: Offer guided adventure tours and activities, such as hiking, rafting, and scuba diving, catering to thrill-seekers and nature enthusiasts.
  • Bed and Breakfasts: Provide cozy, personalized accommodation options, often in residential settings, offering guests breakfast and a homey atmosphere.
  • Boutique Hotels: Specialize in unique, often luxurious accommodations with distinct themes and personalized services.
  • Car Rental Agencies: Offer vehicle rentals for travelers, ranging from compact cars to luxury vehicles and SUVs.
  • Cruise Lines: Provide sea or river travel, offering various itineraries, onboard entertainment, and accommodation options.
  • Cultural Tour Operators: Specialize in tours focusing on cultural experiences, including historical sites, local traditions, and culinary tours.
  • Eco-Tourism Companies: Offer environmentally responsible travel experiences, focusing on nature conservation and local community benefits.
  • Event and Conference Planning Services: Organize and manage events and conferences for travelers and corporations, including logistics and accommodations.
  • Guided Tour Companies: Provide guided tours in various locations, offering insights into local history, landmarks, and attractions.
  • Hostels: Offer budget-friendly, communal accommodation options, catering primarily to backpackers and solo travelers.
  • Hotel Chains: Operate multiple hotels across different locations, offering a range of services and accommodations to suit various budgets.
  • Luxury Resorts: Provide high-end accommodation and services, including spas, gourmet dining, and recreational activities.
  • Nature and Wildlife Tour Operators: Specialize in tours and activities focused on wildlife observation and natural habitats.
  • Online Travel Agencies (OTAs): Offer booking services for flights, hotels, car rentals, and vacation packages through online platforms.
  • Private Tour Guides: Offer personalized touring services, catering to individual preferences and interests.
  • Safari Operators: Provide wildlife safari experiences, typically in African countries, offering close encounters with wildlife in their natural habitats.
  • Scenic and Sightseeing Transportation: Offer tours and transportation services focusing on scenic views, such as bus tours, boat tours, and aerial tours.
  • Spa and Wellness Retreats: Specialize in health and wellness services, offering programs like detox, yoga, and spa treatments in tranquil settings.
  • Timeshare and Vacation Ownership Companies: Offer shared ownership or rental of vacation properties, providing an alternative to traditional hotel stays.
  • Tourist Information Centers: Provide information and resources to travelers, including maps, activity recommendations, and booking services.
  • Travel Consultancy Services: Offer personalized travel planning and consultancy, helping clients tailor their trips to meet their specific interests and needs.
  • Travel Insurance Companies: Provide insurance products tailored to travelers, covering trip cancellations, medical expenses, and other travel-related risks.
  • Vacation Rental Services: Offer short-term rental properties, such as apartments, houses, and villas, providing alternatives to hotel accommodations.
  • Visa and Passport Services: Assist travelers in obtaining necessary travel documents, such as visas and passports, ensuring compliance with international travel regulations.
  • Wildlife and Nature Resorts: Offer accommodations and experiences focused on nature and wildlife, often located in or near natural parks and reserves.

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