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Business Numbers & Phone Systems for Franchises

Get a business number and a phone system for your franchise.

Getting into the franchise game? Get a business phone number and a virtual phone system for your franchise business. Whether you have one location or multiple, and whether you work from home, on the go, or from a storefront – we have you covered.

Business Numbers and Phone Systems for Franchises

Business Numbers & Phone Systems for Franchises

Business Numbers and Phone Systems for Franchises

Get a business number and a phone system for your franchise.

Getting into the franchise game? Get a business phone number and a virtual phone system for your franchise business. Whether you have one location or multiple, and whether you work from home, on the go, or from a storefront – we have you covered.

What kind of business phone service does a franchise need?

Franchises, especially those that are small-scale or operate without physical storefronts, need a phone service that’s uncomplicated yet reliable. Unitel offers a virtual phone system that’s easy to manage and scales effortlessly. With features like local or toll free numbers, simple call routing, and customizable voicemail, it’s ideal for franchises that need to stay connected without the complexity of traditional systems.

  • Straightforward and Efficient: Perfect for franchises that don’t need overly complex systems.
  • Tailored to Your Needs: Choose local numbers for community presence or toll-free numbers for a broader appeal.
  • Easy Call Handling: Manage calls easily with user-friendly features that keep you connected to your customers.

What kind of business phone service does a franchise need?

Franchises, especially those that are small-scale or operate without physical storefronts, need a phone service that’s uncomplicated yet reliable. Unitel offers a virtual phone system that’s easy to manage and scales effortlessly. With features like local or toll free numbers, simple call routing, and customizable voicemail, it’s ideal for franchises that need to stay connected without the complexity of traditional systems.

  • Straightforward and Efficient: Perfect for franchises that don’t need overly complex systems.
  • Tailored to Your Needs: Choose local numbers for community presence or toll-free numbers for a broader appeal.
  • Easy Call Handling: Manage calls easily with user-friendly features that keep you connected to your customers.

Why does a franchise need a business number and a virtual phone system?

For a franchise, having a dedicated business number and a virtual phone system like Unitel is crucial for maintaining a professional image and ensuring seamless communication across all your businesses. It allows individual franchisees to have their unique numbers while still being part of the larger franchise system, providing a consistent customer experience and simplifying internal communication.

  • Professional Image: Separate business and personal calls with a dedicated business number.
  • Franchise-Wide Consistency: Keep a cohesive brand experience across all franchise locations.
  • Simplified Communication: Centralize communication channels for ease of management and better customer service.

Why does a franchise need a business number and a virtual phone system?

For a franchise, having a dedicated business number and a virtual phone system like Unitel is crucial for maintaining a professional image and ensuring seamless communication across all your businesses. It allows individual franchisees to have their unique numbers while still being part of the larger franchise system, providing a consistent customer experience and simplifying internal communication.

  • Professional Image: Separate business and personal calls with a dedicated business number.
  • Franchise-Wide Consistency: Keep a cohesive brand experience across all franchise locations.
  • Simplified Communication: Centralize communication channels for ease of management and better customer service.

How do franchises get set up with business phone service?

Setting up a business phone service for franchises with Unitel is straightforward. Franchisees can choose numbers that best fit their individual locations, customize their call-handling features via an intuitive online dashboard, and start using the service right away. This ease of setup is backed by Unitel’s friendly support team, who are always ready to assist and ensure every franchise location is connected and functioning smoothly.

  • Franchisee-Friendly Setup: Easy for each franchisee to set up and customize their service.
  • Immediate Integration: Quickly integrate the service with existing devices to minimize disruption.
  • Dedicated Support: Access to Unitel’s excellent customer support for a smooth onboarding experience for each franchise location.

How do franchises get set up with business phone service?

Setting up a business phone service for franchises with Unitel is straightforward. Franchisees can choose numbers that best fit their individual locations, customize their call-handling features via an intuitive online dashboard, and start using the service right away. This ease of setup is backed by Unitel’s friendly support team, who are always ready to assist and ensure every franchise location is connected and functioning smoothly.

  • Franchisee-Friendly Setup: Easy for each franchisee to set up and customize their service.
  • Immediate Integration: Quickly integrate the service with existing devices to minimize disruption.
  • Dedicated Support: Access to Unitel’s excellent customer support for a smooth onboarding experience for each franchise location.

Features Built for Business Builders

The Phone System Features You Need To Build Your Business

Phone Numbers

Business Phone Systems for Franchises

Everything You Need To Know

1. Can each franchise location have its unique business number?

Definitely! Unitel allows each franchise location to have its own virtual business number, whether local or toll-free, making it easier for customers to connect with their nearest location. 

  • Individual Business Numbers: Assign unique numbers to each franchise location.
  • Local or Toll-Free: Choose between local numbers for community presence or toll-free for broader reach.
  • Customer Convenience: It makes reaching their nearest franchise location easier.

2. How does Unitel help a franchise maintain a consistent brand image across locations?

Unitel’s virtual phone system offers features like uniform custom greetings and consistent call-handling processes, ensuring that your franchise presents a cohesive and professional brand image across all locations.

  • Uniform Greetings: Set up standard greetings across all locations.
  • Consistent Call Handling: Implement the same call handling process everywhere.
  • Brand Cohesiveness: Ensures a unified brand experience for customers.

3. Is it possible for franchise owners to monitor call activities across different locations?

Yes, with Unitel’s system, franchise owners can easily monitor call activities such as volume, duration, and patterns for each location, helping in managing operations and customer service quality.

  • Activity Monitoring: Track call volume, duration, and patterns at each location.
  • Operational Insights: Gain valuable insights into customer interactions and staff performance.
  • Centralized Management: Manage and review call data from a central dashboard.

4. How does the voicemail-to-email feature work for franchises?

Voicemail-to-email is a handy feature for busy franchisees. Voicemails are converted to text and sent to your email, enabling you to respond more promptly and keep a written record.

  • Efficient Response: Quickly receive and respond to voicemails via email.
  • Text Conversion: Voicemails are transcribed for easier reading.
  • Record Keeping: Maintain written records of voicemails for future reference.

5. Can franchisees set up different call-handling rules for each location?

Absolutely! Unitel allows individual franchisees to set up call handling rules specific to their location, such as business hours, call forwarding, and custom extensions, to cater to their unique operational needs.

  • Location-Specific Rules: Tailor call handling based on each location’s needs.
  • Flexible Settings: Adjust business hours, call forwarding, and routing per location.
  • Operational Autonomy: Empowers franchisees to manage calls as per local requirements.

6. What kind of customer support can franchises expect from Unitel?

Franchises can expect dedicated, USA-based customer support from Unitel. Our team is equipped to handle your franchise needs, ensuring personalized support to ensure you’re up and running fast and easily.

  • Dedicated Support: Personalized assistance for franchise-specific needs.
  • USA-Based Team: Access to a knowledgeable, domestic support team.
  • Effective Problem-Solving: Quick and helpful resolution of queries and issues.

7. How user-friendly is the Unitel system for franchise staff with varying tech skills?

Unitel’s phone system is designed with user-friendliness in mind. You manage everything online using a simple dashboard. It’s easy to use for staff at all tech skill levels, ensuring a smooth experience for everyone involved in the franchise.

  • Easy to Learn: Simple online management, no tech skills needed.
  • No Training Required: Quick onboarding for staff.
  • User-Centric Design: Designed for ease of use and efficiency.

8. Are there options for franchises to have call recordings for training and quality purposes?

Yes, Unitel offers call recording options which can be invaluable for training new staff and monitoring quality across your franchise locations.

  • Call Recording: Record calls for training and monitoring purposes.
  • Quality Assurance: Helps maintain high standards of customer service.
  • Staff Training Tool: Great resource for training new employees.

9. How can a franchise benefit from Unitel’s mobile app?

Unitel’s mobile app enables franchisees and their staff to manage calls, voicemails, and other communications on the go, providing flexibility and ensuring they stay connected with customers and each other.

  • On-the-Go Management: Handle calls and messages from anywhere.
  • Increased Flexibility: Ideal for busy franchise owners and staff.
  • Stay Connected: Ensures constant communication with customers and team members.

Built for Business Builders. Backed by Outrageous Support.

Spend time building your business, not setting up your phone system. You don’t need tech skills or an IT department. If you hit a snag, we’ll take care of it.