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Second Phone Line

Get a second phone line for your business and use it with your existing devices.

Add a second phone line to your cell phone to separate business and personal calls. Make business calls from your business number. Know when a business call is coming in so you can answer it professionally or send it to your business voicemail.

Get a second phone number for your business

Second Phone Line

Get a second phone number for your business

Get a second phone line for your business and use it with your existing devices.

Add a second phone line to your cell phone to separate business and personal calls. Make business calls from your business number. Know when a business call is coming in so you can answer it professionally or send it to your business voicemail.

What is a second phone line?

Unitel lets you add a business phone number to your personal cell phone to keep business calls and voicemails separate from personal ones. This allows you to distinguish personal calls from business calls. 

When you see a business call coming in, you can answer it professionally, transfer it to another employee, or send the call to your voicemail. 

Adding a second phone line to your personal phone also allows you to make outbound from your business number — further keeping business separate from personal.

What is a second phone line?

Unitel lets you add a business phone number to your personal cell phone to keep business calls and voicemails separate from personal ones. This allows you to distinguish personal calls from business calls. 

When you see a business call coming in, you can answer it professionally, transfer it to another employee, or send the call to your voicemail. 

Adding a second phone line to your personal phone also allows you to make outbound from your business number — further keeping business separate from personal.

Why should you get a second number for business use?

Balancing business and personal life on one phone can take time and effort. A second line is about more than just having another number. It’s about creating a clear boundary between your work and personal worlds. This separation makes sure you’re always professional with clients and keeps your personal life, well, personal.

Benefits of getting a second line:

  • Clear Separation: Easily distinguish between business and personal calls.
  • Professionalism: Always answer work calls with the right tone and knowledge.
  • Privacy: Keep your personal number just for friends and family.
  • Organization: Manage voicemails and call logs without mixing them up.
  • Flexibility: Make outbound calls from your business number, even from your personal phone.

Why should you get a second number for business use?

Balancing business and personal life on one phone can take time and effort. A second line is about more than just having another number. It’s about creating a clear boundary between your work and personal worlds. This separation makes sure you’re always professional with clients and keeps your personal life, well, personal.

Benefits of getting a second line:

  • Clear Separation: Easily distinguish between business and personal calls.
  • Professionalism: Always answer work calls with the right tone and knowledge.
  • Privacy: Keep your personal number just for friends and family.
  • Organization: Manage voicemails and call logs without mixing them up.
  • Flexibility: Make outbound calls from your business number, even from your personal phone.

How can I get a second phone line for my business?

It’s as easy as 1-2-3: pick your plan, choose your number, and create your account.

This second number can be local, toll-free, or even a vanity number that fits your brand. Once you’ve chosen your perfect number, you can use it on all your existing devices.

Here’s a breakdown of the types of second phone lines Unitel offers:

  • Toll Free Numbers: Strengthen your business’s nationwide reach by opting for our toll-free area codes (888, 877, 866, 855, 844, or 833).
  • Vanity Numbers: Create a memorable business identity with a phone number specifically customized to resonate with your brand or highlight your product/service offerings.
  • 800 Numbers: Amplify your business’s prestige with the timeless and widely recognized “800” toll-free number code.
  • Local Numbers: Establish a local presence by selecting a number with an area code that aligns with your chosen city or region.

How can I get a second phone line for my business?

It’s as easy as 1-2-3: pick your plan, choose your number, and create your account.

This second number can be local, toll-free, or even a vanity number that fits your brand. Once you’ve chosen your perfect number, you can use it on all your existing devices.

Here’s a breakdown of the types of second phone lines Unitel offers:

  • Toll Free Numbers: Strengthen your business’s nationwide reach by opting for our toll-free area codes (888, 877, 866, 855, 844, or 833).
  • Vanity Numbers: Create a memorable business identity with a phone number specifically customized to resonate with your brand or highlight your product/service offerings.
  • 800 Numbers: Amplify your business’s prestige with the timeless and widely recognized “800” toll-free number code.
  • Local Numbers: Establish a local presence by selecting a number with an area code that aligns with your chosen city or region.

Related Features

Phone Numbers

Second Phone Numbers

20 Things You Need To Know About Getting a Second Phone Line For Business Use

1. Why should I consider a 2nd phone line for business instead of using my personal number?

First impressions matter. Using a single phone number for both personal and business communications can be confusing and unprofessional. 

A second phone line ensures every call starts off on the right foot whether you’re an established business or just starting, keeping personal and professional communications separate streamlines your operations and enhances your business’s image.

Here’s why a separate business line is beneficial:

  • Professionalism: Having a dedicated business line ensures you always answer calls professionally. It eliminates the chance of mixing personal and business calls, allowing you to always present your best business front.
  • Privacy: Your personal cell phone number remains confidential. This way, you can keep your private life separate from your business, ensuring your personal number isn’t exposed to clients or potential spammers.
  • Organization: A separate business line makes managing voicemails, call logs, and contacts easier. It prevents business-related messages from getting lost among personal ones.
  • Customization: Business lines often have added features tailored for business use, such as custom voicemail greetings, call forwarding, and more.
  • Boundary Setting: It’s crucial for work-life balance. Knowing which calls are business and personal helps you set boundaries for when you’re “off the clock.”
  • Branding: With a second line, you can choose vanity or toll free numbers that align with your brand, making your business more memorable to clients.

2. How does getting a second phone number for my business enhance my professional image?

Getting a second phone number specifically for your business gives you a polished presence in the following ways: 

  • Credibility and Trust: Customers often perceive businesses with dedicated phone lines as more established and trustworthy. Get a second number so you don’t sound like some schmo using their personal cell phone number for business. Otherwise, your customers will think it’s amateur hour when they call your business.
  • Brand Consistency: With options like vanity numbers, you can have a phone number that aligns with your brand, making it easier for clients to remember and associate with your business.
  • Personalized Customer Experience: Business phone lines often come with features that allow you to set up an auto attendant with customized greetings, call routing, and voicemail messages, all tailored to provide a seamless experience for your callers.
  • Clear Boundaries: A dedicated business number ensures you’re always in the right mindset when answering calls. Customers get consistent, professional interactions, enhancing their perception of your business.
  • Enhanced Privacy: Clients will appreciate your dedicated business line, respecting their privacy and your own. They won’t have to worry about accidentally intruding on your personal time.
  • Market Presence: If you opt for a local number specific to a region, it can create a local presence, showing that you’re accessible to that community. Conversely, a toll-free number can project a broader national presence.
  • Flexibility and Control: With advanced features often available for business lines, like call analytics or call recording, you can continuously refine your customer interactions to make them as professional and efficient as possible.

3. Why is having a second phone line for business a game-changer for startups?

For startups, resources are often limited, and first impressions are crucial. A dedicated business line:

  • Demonstrates professionalism and commitment.
  • Allows for scalability as the startup grows.
  • Provides separation between work and personal life, essential for work-life balance.
  • Offers customizable features tailored to the business needs.
  • Enhances customer experience through specialized features and branding.

4. How does having a business number for my cell phone improve client interactions?

Adding a dedicated business number to your personal phone benefits you in the following ways:

  • It offers consistency, ensuring every client call is handled professionally.
  • Advanced features like call routing can prioritize important clients.
  • Custom greetings and voicemail messages make interactions more tailored and personalized.
  • It reduces the chance of missing crucial business calls mixed with personal ones.

5. What's the easiest way to get a business phone number that forwards to my cell?

With Unitel, you can easily sign up and select a phone number. This number can then be set to forward incoming calls directly to your personal cell phone, ensuring you’re always reachable.

6. How do I add a phone number to my cell phone for business purposes?

Upon signing up with Unitel, you’ll be guided through a simple setup process. Once you’ve chosen your desired number, you can integrate it with your existing devices, including your personal cell phone.

7. Is adding a business number to my cell phone complicated?

No, with intuitive services like Unitel, the process is streamlined and user-friendly, designed with non-tech savvy users in mind. It’s as simple as picking your plan, choosing your number, then activating your account. 

Then, you can download the Unitel mobile app to use your second phone line on your smartphone or simply forward your new business number to your cell phone.

8. Can I choose a specific area code for my second phone line?

Absolutely! Unitel offers local numbers for virtually every region in North America, allowing you to select an area code that aligns with your business’s location or target market.

9. Can I customize my 2nd line business phone number, like choosing a local or toll free number?

Yes, with Unitel, you can choose between local, toll free, or even vanity numbers to best fit your business’s needs.

10. Can I choose a vanity number when adding a phone number to my cell phone for business use?

Definitely! Vanity numbers, which spell out a word using the phone’s keypad, can be a great branding tool. Unitel can assist in finding an available vanity number that aligns with your brand.

11. How do I select the best second phone line for my small business?

Consider your business’s specific needs:

12. Why get a separate phone line for business if I work from home?

Here’s why you need a separate phone line:

  • It creates a clear boundary between work and personal life.
  • Presents a professional image to clients.
  • Enables better organization of calls, messages, and voicemails.
  • Ensures privacy and keeps personal numbers secure.

13. Is getting a 2nd phone line for business on my current cell phone expensive?

No. With Unitel, you can add a 2nd phone line to your cell phone for as little as $12.99 per month. Try it risk-free for 30 days. We’ll refund your money if you don’t love the service — no questions asked.

14. Can I switch between my personal and business lines when making calls?

With Unitel’s smartphone app, switching between lines is seamless, allowing you to choose which number you dial out from.

15. What happens if I miss a business call?

No worries. Missed calls to your business line can be forwarded to voicemail or notified via the Unitel app. That way, you stay connected.

16. How do I manage voicemails for my business line?

With Unitel, voicemails for your business line are stored separately from personal ones, allowing easy organization and retrieval. You can manage business voicemails through the Unitel app. This ensures you get all important messages and can organize them as you see fit.

17. Will the second line work if I travel internationally?

Yes. As long as you have internet access, the Unitel app lets you make and receive calls from your business number (because it’s a virtual line), no matter where you are.

18. If I'm always on the move, how can a second line for business help manage my calls?

With Unitel, you can work from anywhere:

  • Call forwarding ensures you’re always reachable.
  • Custom voicemails can inform clients when you’ll return calls.
  • Call scheduling can direct calls to voicemail during non-business hours.

19. What are the advantages of having a separate phone line for business on my personal cell phone?

It’s pretty straightforward: 

  • Professionalism: Separate lines ensure a consistent business demeanor.
  • Organization: Avoid mixing personal and business calls and messages.
  • Flexibility: Make and receive business calls from anywhere.
  • Privacy: Your personal number remains confidential.

20. Is there a contract or long-term commitment? Unitel offers flexible plans with no long-term commitments. We believe in our service's value and let our quality speak for itself.

Unitel offers flexible plans with no long-term commitments. We believe in our service’s value and let our quality speak for itself.

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