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Business Phone Service for Agencies & Consulting Firms

Get a virtual phone system that keeps your agency connected to clients.

Whether you are a one-person consultancy or a growing firm, Unitel can help your agency stay connected and sound professional. Nothing is more important than serving your clients, and we understand the vital role your business phone system plays in ensuring your communications are seamless and exceptional.

Business Phone Service for Agencies & Consulting Firms

Business Phone Service for Agencies & Consulting Firms

Business Phone Service for Agencies & Consulting Firms

Get a virtual phone system that keeps your agency connected to clients.

Whether you are a one-person consultancy or a growing firm, Unitel can help your agency stay connected and sound professional. Nothing is more important than serving your clients, and we understand the vital role your business phone system plays in ensuring your communications are seamless and exceptional.

What kind kind of business phone service does an agency need?

Agencies, including marketing, talent management, advertising, and consulting firms, need a versatile and reliable business phone service that supports their dynamic communication needs. Unitel’s virtual phone system offers advanced call routing, conference calling, and mobile app integration, ideal for an agency’s varied and fast-paced environment.

  • Dynamic communication tools: Facilitate effective client and team interactions.
  • Flexibility: Manage calls from anywhere, accommodating the mobile nature of agency work.
  • Professional features: Present a polished image to clients with advanced calling features.

What kind of business phone service does an agency need?

Agencies, including marketing, talent management, advertising, and consulting firms, need a versatile and reliable business phone service that supports their dynamic communication needs. Unitel’s virtual phone system offers advanced call routing, conference calling, and mobile app integration, ideal for an agency’s varied and fast-paced environment.

  • Dynamic communication tools: Facilitate effective client and team interactions.
  • Flexibility: Manage calls from anywhere, accommodating the mobile nature of agency work.
  • Professional features: Present a polished image to clients with advanced calling features.

Why does an agency need a business number and a virtual phone system?

A business number and a virtual phone system are essential for agencies to establish a professional image, maintain organized client communications, and handle high call volumes efficiently. These tools help agencies manage client interactions seamlessly and present a cohesive brand image.

  • Professional credibility: Enhance your agency’s image with a dedicated business number.
  • Efficient client management: Streamline communication with clients and partners.
  • Organizational efficiency: Keep client calls and projects well-organized and accessible.

Why does an agency need a business number and a virtual phone system?

A business number and a virtual phone system are essential for agencies to establish a professional image, maintain organized client communications, and handle high call volumes efficiently. These tools help agencies manage client interactions seamlessly and present a cohesive brand image.

  • Professional credibility: Enhance your agency’s image with a dedicated business number.
  • Efficient client management: Streamline communication with clients and partners.
  • Organizational efficiency: Keep client calls and projects well-organized and accessible.

How do agencies get set up with business phone service?

Agencies can get set up with Unitel’s business phone service by choosing a business number that aligns with their brand, configuring their virtual phone system to suit their specific operational needs, and integrating it with their existing devices (mobile phones, laptops, and desk phones). 

  • Tailored setup: Customize the system according to the agency’s needs.
  • Easy integration: Connect the phone system to your existing devices.
  • Guided process: Benefit from Unitel’s customer support for smooth onboarding.

How do agencies get set up with business phone service?

Agencies can get set up with Unitel’s business phone service by choosing a business number that aligns with their brand, configuring their virtual phone system to suit their specific operational needs, and integrating it with their existing devices (mobile phones, laptops, and desk phones). 

  • Tailored setup: Customize the system according to the agency’s needs.
  • Easy integration: Connect the phone system to your existing devices.
  • Guided process: Benefit from Unitel’s customer support for smooth onboarding.

Features Built for Business Builders

The Phone System Features You Need To Build Your Business

Phone Numbers

Phone Systems for Agencies

What You Need To Know

1. What features particularly benefit marketing and advertising agencies using Unitel?

Marketing and advertising agencies will find features like call tracking, call log analytics, and customizable greetings particularly beneficial. These tools help monitor campaign effectiveness, understand client interactions, and maintain a strong brand image.

  • Call tracking: Monitor the effectiveness of marketing and advertising campaigns.
  • Detailed analytics: Gain insights into client communication patterns.
  • Customizable branding: Create greetings and messages that reflect the agency’s brand.

2. How can talent management agencies leverage Unitel's phone system?

Talent management agencies can leverage Unitel’s phone system by utilizing features like direct dial numbers for agents, mobile app integration for on-the-go communication, and voicemail-to-email for efficient message management, ensuring they never miss a critical call or opportunity.

  • Direct dial numbers: Provide personal lines for agents to enhance client relations.
  • Mobile integration: Stay connected with talent and clients anywhere.
  • Efficient message management: Ensure prompt response to voicemails and inquiries.

3. What types of consulting firms can benefit from using Unitel's virtual phone system?

Unitel’s virtual phone system benefits various consulting firms, including business, financial, and IT consultants. The system’s scalability, advanced call handling, and conference calling features align well with consultants who require reliable and flexible communication solutions.

  • Versatile for all types: Suitable for diverse consulting specialties.
  • Advanced call handling: Manage client consultations efficiently.
  • Collaboration features: Facilitate remote meetings and collaborative work.

4. Can Unitel's phone system support agencies with remote or distributed teams?

Unitel’s phone system is ideal for agencies with remote or distributed teams. Its cloud-based nature, mobile app access, and collaboration tools like team messaging and presence support seamless communication and teamwork, regardless of location.

  • Remote work compatibility: Perfect for distributed team structures.
  • Unified communication: Keep all team members connected and collaborative.
  • Mobile accessibility: Manage agency operations from anywhere.

5. How does Unitel help agencies maintain a professional image in their client communications?

Unitel helps agencies maintain a professional image in client communications with features like customizable auto attendant, professional on-hold music, and a dedicated 1-800 number. These elements contribute to a polished and cohesive brand experience for clients.

  • Brand-aligned communication: Customizable features to represent the agency’s brand.
  • Professional touch: Enhance client call experience with on-hold music and greetings.
  • Dedicated number: Establish a reliable and professional point of contact.

6. Is Unitel's phone system scalable for growing agencies?

Unitel’s phone system is highly scalable, making it an excellent choice for growing agencies. As the agency expands, new numbers, extensions, and features can be easily added to accommodate increasing call volumes and team sizes.

  • Growth-friendly: Easily add lines and features as the agency grows.
  • Flexible scaling: Adjust the system to match the agency’s evolving needs.
  • Support for expansion: Unitel offers solutions and support for growing agencies.

7. Can agencies use Unitel to manage calls across multiple client projects?

Agencies can effectively manage calls across multiple client projects using Unitel’s advanced call forwarding, call transferring, and department extension features. These tools help organize and prioritize calls based on specific client projects and requirements.

  • Project-specific routing: Direct calls based on client projects.
  • Call tagging: Organize and categorize calls for easy tracking.
  • Department extensions: Assign extensions to teams handling different projects.

8. What customer support and training options does Unitel offer to agencies?

Unitel offers comprehensive customer support and training options tailored to agencies, including dedicated support teams, extensive online resources, and training sessions to ensure agencies can utilize the phone system to its fullest potential.

  • Dedicated support: Specialized assistance for agency-specific needs.
  • Extensive resources: Access to a wide range of guides and tutorials.
  • Customized training: Training sessions to familiarize teams with the system’s features.

9. What types of agencies and consulting firms does Unitel provide business phone service for?

We provide toll free numbers, local numbers, vanity phone numbers, and business phone systems to a wide range of businesses in the agencies and consulting sectors.

Here’s a list from A-Z:

  • Advertising Agencies: Specialize in creating, planning, and handling advertising and sometimes other forms of promotion for their clients.
  • Branding Agencies: Focus on developing and managing brands for businesses, helping to establish and strengthen brand identity and market positioning.
  • Business Consulting Firms: Offer advice and expertise to businesses to improve their operations, strategy, and overall performance.
  • Career Consulting Firms: Provide guidance and advice for individuals seeking to advance or change their career paths.
  • Communications Consulting Firms: Specialize in enhancing and managing internal and external communications for organizations.
  • Digital Marketing Agencies: Offer online marketing services including SEO, PPC, social media marketing, and content marketing.
  • Environmental Consulting Firms: Provide advice on environmental compliance, management, and sustainability practices.
  • Financial Consulting Firms: Offer financial planning, advice, and strategies for businesses and individuals.
  • Human Resources Consulting Firms: Assist businesses in managing employee relations, benefits, recruitment, and organizational development.
  • IT Consulting Firms: Specialize in providing technology solutions, IT strategy, and support to improve business operations.
  • Legal Consulting Firms: Offer advisory services related to legal matters, compliance, and regulatory issues.
  • Management Consulting Firms: Provide strategic and operational advice to businesses to improve efficiency and achieve organizational goals.
  • Market Research Firms: Conduct research and analysis to gather market insights, consumer behavior, and competitive intelligence.
  • Marketing Agencies: Specialize in creating and implementing marketing strategies to promote products, services, and brands.
  • PR Agencies: Focus on managing public relations and media interactions to enhance and protect business reputations.
  • Real Estate Consulting Firms: Provide advice on property investment, development, and management.
  • Recruitment Agencies: Assist companies in finding suitable candidates for job vacancies, offering a range of staffing solutions.
  • Sales Consulting Firms: Offer strategies and training to improve sales performance and revenue growth.
  • SEO Agencies: Specialize in improving website rankings and visibility in search engines to increase online traffic and business leads.
  • Social Media Consulting Firms: Provide strategies and content creation for businesses looking to enhance their presence on social media platforms.
  • Strategy Consulting Firms: Offer advisory services focused on corporate strategy, organizational planning, and business model development.
  • Sustainability Consulting Firms: Advise businesses on developing and implementing practices that promote environmental sustainability and social responsibility.
  • Technology Consulting Firms: Provide guidance and solutions on leveraging technology to enhance business processes and products.

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Spend time building your business, not setting up your phone system. You don’t need tech skills or an IT department. If you hit a snag, we’ll take care of it.