Phone Service for Restaurants, Cafes, & Bars

Get a business number and virtual phone system for your hospitality business.

Whether you own a restaurant, cafe, or bar, our virtual phone system is tailored to keep your operations smooth and your customers coming back for more. It’s perfect for managing reservations, handling takeout orders, and answering customer questions professionally and easily. Features like customizable call menus, direct lines for different departments, and after-hours voicemail ensure you always present your business in the best light.

Business Phone Service for the Hospitality Industry

Business Phone Service for Dining & Drinking Establishments: Restaurants, Cafes, & Bars

Business Phone Service for the Hospitality Industry

Get a business number and virtual phone system for your hospitality business.

Whether you own a restaurant, cafe, or bar, our virtual phone system is tailored to keep your operations smooth and your customers coming back for more. It’s perfect for managing reservations, handling takeout orders, and answering customer questions professionally and easily. Features like customizable call menus, direct lines for different departments, and after-hours voicemail ensure you always present your business in the best light.

What kind of business phone service does the hospitality industry need?

In the hospitality sector, restaurants, cafes, bars, and food trucks need a phone system that allows them to take multiple customer calls and provide customers with an excellent customer experience. They need a phone system like Unitel, an easy-to-use, flexible solution that can efficiently handle reservations, customer inquiries, and day-to-day operations during working hours and after-hours

  • Adaptability: Suitable for various settings, from food carts to fine dining.
  • Efficiency: Streamlines reservations and customer queries.
  • Reliability: Ensures uninterrupted service during busy periods.

What kind of business phone service does the hospitality industry need?

In the hospitality sector, restaurants, cafes, bars, and food trucks need a phone system that allows them to take multiple customer calls and provide customers with an excellent customer experience. They need a phone system like Unitel, an easy-to-use, flexible solution that can efficiently handle reservations, customer inquiries, and day-to-day operations during working hours and after-hours

  • Adaptability: Suitable for various settings, from food carts to fine dining.
  • Efficiency: Streamlines reservations and customer queries.
  • Reliability: Ensures uninterrupted service during busy periods.

Why does your restaurant need a business number and a virtual phone system?

A dedicated business number and virtual phone system help your business look and sound professional. Whether customers call to make a reservation, order food, or book a party, you need a phone system that directs customers to the right person at the right time, and that is exactly what Unitel is designed to do with features like our auto attendant, department extensions, and business voicemail

  • Professionalism: Creates a credible and trustworthy image.
  • Operational Organization: Keeps track of bookings and inquiries with ease.
  • Customer Satisfaction: Enhances the customer experience with efficient communication.

Why does your restaurant need a business number and a virtual phone system?

A dedicated business number and virtual phone system help your business look and sound professional. Whether customers call to make a reservation, order food, or book a party, you need a phone system that directs customers to the right person at the right time, and that is exactly what Unitel is designed to do with features like our auto attendant, department extensions, and business voicemail.

  • Professionalism: Creates a credible and trustworthy image.
  • Operational Organization: Keeps track of bookings and inquiries with ease.
  • Customer Satisfaction: Enhances the customer experience with efficient communication.

How do hospitality businesses get set up with business phone service?

Setting up with Unitel for hospitality businesses is simple. Choose a business number (local, toll-free, or vanity numbers available), then set up your phone system features like custom greetings, call routing, and on-hold music to suit your specific needs. Whether you’re a bustling nightclub or a cozy bistro, our phone system will work for you. 

  • Quick and Easy Setup: Ideal for business owners who aren’t tech-savvy. 
  • Customizable System: Tailor features to fit the unique ambiance and service style.
  • Scalability: Grow and adapt the system as the business expands.

How do hospitality businesses get set up with business phone service?

Setting up with Unitel for hospitality businesses is simple. Choose a business number (local, toll-free, or vanity numbers available), then set up your phone system features like custom greetings, call routing, and on-hold music to suit your specific needs. Whether you’re in a bustling nightclub or a cozy bistro, our phone system will work for you.

  • Quick and Easy Setup: Ideal for business owners who aren’t tech-savvy. 
  • Customizable System: Tailor features to fit the unique ambiance and service style.
  • Scalability: Grow and adapt the system as the business expands.

Phone Systems for Restaurants, Cafes, Bars, Clubs & Pubs

What You Need To Know

1. How can Unitel's phone system improve customer service in restaurants and cafes?

Unitel’s phone system can significantly enhance the customer service of restaurants and cafes by efficiently managing reservations, providing personalized greetings, and handling high call volumes, which is crucial for maintaining a smooth and enjoyable dining experience.

  • Streamlined Reservations: Manage bookings effectively.
  • Personalized Customer Interaction: Create a welcoming atmosphere from the first call.
  • Handling Peak Times: Ensure quality service even during busy hours.

2. What are the benefits of Unitel for bars and clubs?

Bars and clubs can greatly benefit from Unitel’s phone system, which offers features like night-time messaging for after-hours inquiries, efficient handling of event bookings, and the ability to manage promotional campaigns through additional phone numbers.

  • After-Hours Messaging: Communicate key information outside of operating hours.
  • Event Booking Efficiency: Streamline reservations for special events and parties.
  • Promotional Campaign Management: Utilize additional numbers for marketing purposes.

3. Can Unitel support mobile hospitality services like food trucks and catering?

Absolutely. Unitel is perfect for mobile hospitality services such as food trucks and catering businesses. Its mobile app allows these businesses to stay connected with customers and manage bookings on the move, providing essential flexibility for these dynamic operations.

  • Mobile Connectivity: Ideal for on-the-go business management.
  • Flexible Call Handling: Easily manage calls from any location.
  • Real-time Customer Interaction: Engage with customers promptly, enhancing service quality.

4. How does Unitel help manage reservations and inquiries in tasting rooms and food carts?

Unitel’s system is adept at managing reservations and customer inquiries in tasting rooms and food carts. Features like call forwarding and custom voicemails ensure that every customer query is addressed, enhancing the overall customer experience.

  • Efficient Reservation Management: Handle bookings seamlessly.
  • Customized Voicemail: Provide specific information relevant to the service.
  • Responsive Customer Service: Ensure no inquiry goes unanswered.

5. What makes Unitel suitable for entertainment venues like bowling alleys and movie theaters?

For entertainment venues like bowling alleys and movie theaters, Unitel offers a reliable phone system that can manage inquiries, update customers on showtimes or events, and provide information on special offers, all contributing to an enhanced customer experience.

  • Bulk Inquiry Handling: Efficiently manage large volumes of calls.
  • Showtime Updates: Keep customers informed about schedules and events.
  • Special Offers Communication: Promote deals and packages effectively.

6. Can Unitel assist in improving the guest experience in pubs and pool halls?

Yes, Unitel can significantly improve the guest experience in pubs and pool halls. Unitel ensures that guests receive prompt and accurate service by managing calls effectively during peak hours, providing information on events and specials, and facilitating reservations.

  • Peak Hour Management: Handle high call volumes during busy periods.
  • Event Information Sharing: Update guests on upcoming events and specials.
  • Reservation Facilitation: Simplify the booking process for guests.

7. How does Unitel's business phone system cater to cafes and small eateries' unique needs?

Unitel’s business phone system is particularly well-suited for cafes and small eateries, offering a simple yet effective way to manage daily orders, respond to customer queries, and provide a warm, personalized interaction, which is key to building a loyal customer base in smaller establishments.

  • Daily Order Management: Streamline takeout and reservation calls.
  • Responsive Customer Service: Address queries and feedback promptly.
  • Personalized Interaction: Create a connection with customers through tailored greetings and responses.

8. What types of hospitality businesses does Unitel provide business phone service for?

We provide toll free numbers, local numbers, vanity phone numbers, and business phone systems to a wide range of businesses in the hospitality and local entertainment industry.

Here’s a list from A-Z:

  • Bars: Provide a social drinking environment, offering a variety of alcoholic beverages, from craft beers to fine wines and cocktails.
  • Bowling Alleys: Offer a recreational activity that includes bowling lanes for casual play, leagues, and parties, often accompanied by food and drink services.
  • Cafés: Serve coffee, tea, pastries, and light meals in a relaxed setting, catering to customers looking for a casual dining experience or a place to work and socialize.
  • Catering Services: Provide food services for events, parties, and gatherings, offering a range of menus and culinary styles to suit different occasions.
  • Clubs & Pubs: Offer entertainment, dining, and drinking services, ranging from local pubs with a community feel to high-energy nightclubs.
  • Coffee Shops: Serve a variety of coffee drinks and light snacks in a comfortable setting, often serving as a place for socializing, reading, or working.
  • Dance Halls and Venues: Provide spaces for social dancing, concerts, and events, offering music, entertainment, and sometimes food and drink.
  • Event Planning Services: Specialize in organizing and managing events within the hospitality sector, from small gatherings to large corporate events.
  • Food Trucks: Offer mobile food services, serving a variety of street food, snacks, and beverages at different locations and events.
  • Ice Cream Parlors: Serve a variety of ice cream flavors and frozen desserts, catering to customers looking for a sweet treat.
  • Juice Bars: Offer fresh juices, smoothies, and health-focused beverages, catering to customers looking for nutritious drink options.
  • Karaoke Bars: Provide entertainment and drinking services, featuring karaoke machines for guests to sing along to their favorite songs.
  • Live Music Venues: Offer spaces for live music performances, ranging from local bands to well-known artists, often accompanied by food and drink services.
  • Movie Theaters: Provide entertainment services showing the latest films and movies in a cinematic environment, often offering concessions like popcorn and snacks.
  • Pizzerias: Specialize in preparing and serving various types of pizza, along with complementary dishes like pasta and salads.
  • Putt-Putt Golf Courses: Offer miniature golf experiences, catering to families, groups, and individuals looking for recreational activities.
  • Restaurants: Provide a variety of dining experiences, offering meals ranging from casual to fine dining, in diverse culinary styles.
  • Specialty Food Stores: Offer unique food products and ingredients, catering to niche markets and gourmet tastes.
  • Sports Bars: Combine entertainment and dining, focusing on broadcasting live sports events and serving food and drinks.
  • Tea Rooms: Offer a selection of teas and light meals in a relaxing and refined setting, often emphasizing the cultural aspects of tea drinking.
  • Theme Restaurants: Provide a dining experience based around a specific theme, decor, or cuisine, offering unique and immersive environments.
  • Wine Bars: Specialize in offering a wide selection of wines, often accompanied by expert advice, tastings, and food pairings.

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