Get Phone Service for Your Small Business
Handle calls better with a dedicated business number and a virtual phone system designed to work for you.
Whether you’re a one-person business working from your mobile phone or you’re a growing company with multiple locations, you need a phone service that can keep up. And it’s not just about the tech. You need a provider that prioritizes customer service so you know expert help is just a call or click away. That’s the small business phone service Unitel provides.
Get Phone Service for Your Small Business
Handle calls better with a dedicated business number and a virtual phone system designed to work for you.
Whether you’re a one-person business working from your mobile phone or you’re a growing company with multiple locations, you need a phone service that can keep up. And it’s not just about the tech. You need a provider that prioritizes customer service so you know expert help is just a call or click away. That’s the small business phone service Unitel provides.
What features does Unitel offer to help small businesses handle calls more effectively?
Unitel offers a range of features, such as an auto attendant, call forwarding, and call scheduling, which are specifically designed to help small businesses manage calls more efficiently and provide a professional customer experience.
- Streamlined call handling: Route calls to the right person or department.
- Improved customer service: Ensured calls are answered promptly and professionally.
- Customizable settings: Tailor your phone system to your specific business needs.
What features does Unitel offer to help small businesses handle calls more effectively?
Unitel offers a range of features, such as an auto attendant, call forwarding, and call scheduling, which are specifically designed to help small businesses manage calls more efficiently and provide a professional customer experience.
- Streamlined call handling: Route calls to the right person or department.
- Improved customer service: Ensured calls are answered promptly and professionally.
- Customizable settings: Tailor your phone system to your specific business needs.
Why is Unitel's phone service ideal for small business owners?
Unitel’s virtual phone system is designed with the needs of small businesses in mind, offering flexibility, scalability, and a host of features that support the unique challenges of running a small business. Also, if you’re a small business owner and you don’t have a tech guy. We’ve got you covered. With Unitel, we’re your technical support. And our phone system is so easy to set up and use, you won’t need it.
- Tailored for growth: Easily scale your phone system as your business expands.
- Cost-effective: Affordable plans without the need for expensive hardware.
- Human support: Helpful human support ready to support your business.
Why is Unitel's phone service ideal for small business owners?
Unitel’s virtual phone system is designed with the needs of small businesses in mind, offering flexibility, scalability, and a host of features that support the unique challenges of running a small business. Also, if you’re a small business owner and you don’t have a tech guy. We’ve got you covered. With Unitel, we’re your technical support. And our phone system is so easy to set up and use, you won’t need it.
- Tailored for growth: Easily scale your phone system as your business expands.
- Cost-effective: Affordable plans without the need for expensive hardware.
- Human support: Helpful human support ready to support your business.
How can a virtual phone system benefit my small business?
A virtual phone system like Unitel allows small businesses to manage calls professionally by greeting callers and routing them to the proper employee or department. These virtual phone system features allow small business owners to run their business more efficiently and keep overhead low.
- Reduced costs: No need for traditional phone system expenses.
- Enhanced professionalism: Advanced features for a polished business image.
- Flexibility: Manage your business calls from anywhere, on any device.
How can a virtual phone system benefit my small business?
A virtual phone system like Unitel allows small businesses to manage calls professionally by greeting callers and routing them to the proper employee or department. These virtual phone system features allow small business owners to run their business more efficiently and keep overhead low.
- Reduced costs: No need for traditional phone system expenses.
- Enhanced professionalism: Advanced features for a polished business image.
- Flexibility: Manage your business calls from anywhere, on any device.
Features Built for Business Builders
The Phone System Features You Need To Build Your Business
Features Built for
Business Builders
The Phone System Features You Need
To Build Your Business
Phone Numbers
Call Handling
Working Remote
Phone Systems for Small Business
What You Need To Know
1. Can small business owners easily set up and manage their Unitel phone system?
Absolutely! Unitel’s virtual phone system is user-friendly, making it easy for small business owners to set up and manage their phone system without needing specialized technical knowledge.
- No experience needed: Unitel isn’t an overcomplicated phone system.
- No hardware need: Unitel works with your existing phone and devices.
- One-on-one support available: Meet with an account manager who will set things up for you.
2. Is Unitel suitable for small businesses with remote or hybrid work models?
Yes. Unitel is perfectly suited for small businesses with remote or hybrid work models. Features like our mobile apps, softphones, and multi-line management ensure seamless communication regardless of location.
- One main number: Connect your team using one virtual business number.
- Collaborative tools: Use team presence to manage calls as a remote call center.
- Online management: Manage settings and features online from one central dashboard.
3. How does a small business benefit from having a toll free number with Unitel?
A toll free number from Unitel can enhance your small business’s image, making it appear more established and accessible. Also, using an 800 number as your business number gives you a nationwide presence, whereas using a local number gives you a more local feel. And if you opt for a vanity toll free number, you can use it as a marketing tool.
- Professional appearance: Gives your business a more credible and established look.
- Wider reach: Attracts a broader range of customers from different regions.
- Marketing edge: Boots your business’s brand and makes ads more effective.
4. Can small business owners transfer their existing business numbers to Unitel?
Yes, small business owners can easily transfer their existing business numbers to Unitel. Unitel’s team supports this process, known as number porting, to ensure a smooth transition without disrupting your business operations.
- Keep your existing number: Maintain business continuity and customer recognition.
- Hassle-free process: Unitel’s team assists with smoothly porting your number.
- No downtime: Ensure your business stays connected during the transition.
5. What kind of support does Unitel offer to small business owners?
Unitel provides robust, USA-based customer support, offering small business owners the assistance and guidance they need to navigate their phone system effectively and resolve any issues promptly.
- Responsive support: Access knowledgeable and helpful customer service via phone or chat.
- Personal assistance: Schedule a one-on-one call with a phone system expert to help you set up your phone system to meet your needs.
- Resource availability: An extensive online support center for additional help and information.
6. How does Unitel help small businesses track and improve their call performance?
Unitel offers call logs and tracking features, enabling small businesses to monitor call volumes, durations, and patterns. This data can be invaluable in refining customer service strategies and improving overall call management.
- Valuable insights: Understand your call traffic and customer interactions.
- Performance optimization: Identify areas for improvement in call handling.
- Data-driven decisions: Make informed changes based on real usage data.
7. Are there any additional costs for small businesses when adding new features or lines with Unitel?
It depends on your plan. Some plans come with unlimited extensions, while others limit the number of extensions you can add. However, you can add an additional phone number to your account anytime for $4.99/month.
- Transparent pricing: Understand exactly what you’re paying for.
- Flexible plans: Choose and pay for only the features you need.
- Budget-friendly options: Competitive pricing tailored for small business budgets.
8. Can small businesses personalize their phone system with Unitel?
Definitely! Unitel allows small businesses to personalize their phone system with features like custom greetings, vanity numbers, and a virtual PBX, aligning with their brand identity and operational needs.
- Brand alignment: Customize features to match your business’s brand.
- Operational flexibility: Tailor your phone system to fit your specific business processes.
- Enhanced customer experience: Provide a personalized touch in your customer interactions.
9. How does Unitel ensure reliability and uptime for small business phone systems?
Unitel is committed to providing a reliable and robust phone service, with features like 24/7 system monitoring and real-time diagnostics, ensuring that small businesses remain connected and operational at all times.
- Consistent reliability: High uptime for uninterrupted business operations.
- Proactive monitoring: Immediate response to any system issues.
- Peace of mind: Trust in a dependable communication system for your business.
10. What differentiates Unitel from other phone service providers for small businesses?
Built for business builders, not tech wizards, and backed by outrageously helpful support, Unitel is the work-from-anywhere phone system for small business owners who would rather spend time building their businesses than dealing with overcomplicated tech.
So, why is Unitel a better fit for small businesses than other phone services?
- It’s not complicated: Unitel has all the features you need and none you don’t. And you don’t need any experience, tech skills, or an IT department to get set up.
- It’s backed by outrageous human support: Our support isn’t automated or outsourced. Every plan is backed by our live, USA-based support team, which understands small business challenges.
- There’s no commitment: Sign up and try Unitel risk-free for 30 days. If unsatisfied, you get your money back – no questions asked. Everything Unitel plan is month-to-month. Cancel or change plans at any time.
Built for Business Builders
The Phone System Built for Business Builders Across Industries
By Business Type
Business Type
Built For Business Builders
The Phone System Built for Business Builders Across Industries
By Business Type
By Industry
Built for Business Builders. Backed by Outrageous Support.
Spend time building your business, not setting up your phone system. You don’t need tech skills or an IT department. If you hit a snag, we’ll take care of it.
- Award-Winning Support
- Try It 30-Days Risk-Free
- Satisfaction Guaranteed
- Award-Winning Support
- Try It 30-Days Risk-Free
- Satisfaction Guaranteed
