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Get a Business Number & Phone System for Your Online Businesses

Build trust & make more sales with a business number & virtual phone system.

When customers see they can easily reach your online business or ecommerce store by phone, it builds trust and increases your chances of making sales. That’s where Unitel comes in. We’ll help you pick the perfect business number and set up a virtual phone system, enabling you to easily handle customer calls from anywhere on any device. A toll free number on your website makes it easier for customers to reach you, while our auto attendant with custom greetings ensures a professional first impression. 

Get a Business Number and Phone System for Your Online Business

Get a Business Number & Phone System for Your Online Businesses

Get a Business Number and Phone System for Your Online Business

Build trust & make more sales with a business number & virtual phone system.

When customers see they can easily reach your online business or ecommerce store by phone, it builds trust and increases your chances of making sales. That’s where Unitel comes in. We’ll help you pick the perfect business number and set up a virtual phone system, enabling you to easily handle customer calls from anywhere on any device. A toll free number on your website makes it easier for customers to reach you, while our auto attendant with custom greetings ensures a professional first impression. 

What kind of business phone service does an online business need?

If you run an online shop, like an ecommerce or Shopify store, you’ll want a virtual phone system that fits into your digital world. Unitel’s virtual phone system is cloud-based, meaning you can manage it completely online, from your laptop or phone. It comes with cool stuff like custom voicemail, call forwarding, and even an auto attendant to ensure your customers always get through to the right place.

  • Easy Online Management: Control everything from your phone or computer.
  • Stay Connected: Never miss a call, whether you’re at home or on the move.
  • Tailor-Made for You: Set it up to work just how you need it, perfect for your online business.

What kind of business phone service does an online business need?

If you run an online shop, like an ecommerce or Shopify store, you’ll want a virtual phone system that fits into your digital world. Unitel’s virtual phone system is cloud-based, meaning you can manage it completely online, from your laptop or phone. It comes with cool stuff like custom voicemail, call forwarding, and even an auto attendant to ensure your customers always get through to the right place.

  • Easy Online Management: Control everything from your phone or computer.
  • Stay Connected: Never miss a call, whether you’re at home or on the move.
  • Tailor-Made for You: Set it up to work just how you need it, perfect for your online business.

Why does an online business need a business number and a virtual phone system?

Customers visiting your website might hesitate to buy if they can’t find a phone number to contact a real person in case of any issues. This lack of direct contact can lead to lost sales and diminished trust, as customers often want assurance that they can get immediate help, especially with online purchases.

That’s why a virtual business number and phone system are essential for any online business. They make your store look professional and build trust by offering a direct line for customers to call. Even if you’re a one-person business, virtual phone systems like Unitel help you manage calls better than just using your personal cell phone. With features like call scheduling, after-hours greetings, and call routing handling business calls becomes simpler, improving customer service and sales.

  • Professional Edge: Stand out with a clear business number.
  • Smooth Call Management: Handle support and sales calls with ease.
  • Direct Customer Connection: Make it easy for customers to reach out and feel reassured.

Why does an online business need a business number and a virtual phone system?

Customers visiting your website might hesitate to buy if they can’t find a phone number to contact a real person in case of any issues. This lack of direct contact can lead to lost sales and diminished trust, as customers often want assurance that they can get immediate help, especially with online purchases.

That’s why a virtual business number and phone system are essential for any online business. They make your store look professional and build trust by offering a direct line for customers to call. Even if you’re a one-person business, virtual phone systems like Unitel help you manage calls better than just using your personal cell phone. With features like call scheduling, after-hours greetings, and call routing handling business calls becomes simpler, improving customer service and sales.

  • Professional Edge: Stand out with a clear business number.
  • Smooth Call Management: Handle support and sales calls with ease.
  • Direct Customer Connection: Make it easy for customers to reach out and feel reassured.

How do online businesses get set up with business phone service?

Setting up a phone system for your online business might seem daunting, especially if you’re not tech-savvy. You don’t want to waste time figuring out complicated setups, delaying your ability to connect with customers.

The solution? Make the process hassle-free with Unitel. Just select a number that fits your business, link it with your online store, and start managing calls through an easy-to-use dashboard and mobile app. It’s designed for simplicity, so you can focus on growing your business, not on technical challenges.

  • Pick and Go: Choose your number and get started fast.
  • Connect with Your Store: Link up with your online business seamlessly.
  • Start Right Away: Easy to use, even if you’re not a tech wiz.

How do online businesses get set up with business phone service?

Setting up a phone system for your online business might seem daunting, especially if you’re not tech-savvy. You don’t want to waste time figuring out complicated setups, delaying your ability to connect with customers.

The solution? Make the process hassle-free with Unitel. Just select a number that fits your business, link it with your online store, and start managing calls through an easy-to-use dashboard and mobile app. It’s designed for simplicity, so you can focus on growing your business, not on technical challenges.

  • Pick and Go: Choose your number and get started fast.
  • Connect with Your Store: Link up with your online business seamlessly.
  • Start Right Away: Easy to use, even if you’re not a tech wiz.

Features Built for Business Builders

The Phone System Features You Need To Build Your Business

Phone Numbers

Phone Systems for Online Businesses & Ecommerce Stores

Everything You Need To Know

1. What are the key features of Unitel's phone service that benefit online businesses?

Key features for online businesses include auto attendant, call forwarding, and custom voicemail. These features aid in managing customer calls, providing professional customer service, and ensuring no inquiry goes unanswered.

  • Automated call handling: Efficiently manage and route customer calls.
  • Professional front: Maintain a polished image with custom greetings.
  • Effective communication: Ensure prompt response to customer voicemails.

2. How can Unitel help online businesses manage customer support calls?

Unitel’s phone system enables online businesses to handle customer support calls effectively with features like call routing, department extensions, and after-hours greetings, ensuring customers receive prompt and professional assistance.

  • Organized call management: Route calls to appropriate support staff.
  • Flexible handling: Customize call handling based on business hours and staff availability.
  • Enhanced customer experience: Provide timely and professional support.

3. Is Unitel's virtual phone system budget-friendly for online businesses?

Definitely! We offer affordable plans that you can customize to fit your business’s specific requirements. This is especially beneficial for ecommerce startups and small online businesses aiming to manage their expenses smartly.

  • Cost-Effective Plans: Select a plan that aligns with your business scale and call needs.
  • Flexible Scaling: Adapt your plan as your online business evolves.
  • Pay for What You Need: Avoid overspending by choosing only the features essential to your business.

4. How does Unitel support the unique needs of online businesses, including those on platforms like Shopify?

Unitel supports online businesses, including those using platforms like Shopify, by offering features like business numbers, customer greetings, and call forwarding. These features enhance the online shopping experience and make your online business look and sound professional.

  • Customizable Business Numbers: Offers a range of number options, including local, toll-free, and vanity numbers, to enhance your business’s professional image.
  • Personalized Customer Greetings: Create tailored greetings that resonate with your brand, making every caller’s experience unique and welcoming.
  • Efficient Call Forwarding: Manage incoming calls effectively, ensuring no customer inquiry goes unanswered, which is crucial for maintaining high customer service.

5. What kind of customer support does Unitel offer online business owners?

Need a hand with your phone system? No worries! At Unitel, we totally get that not everyone’s a tech whiz. That’s why we’ve got a super friendly and knowledgeable support team ready to help you. Whether you’re setting up your system for the first time or just need guidance along the way, our team is just a call away. And we’re all about making things easy for you.

  • Real Human Support: Our team is here to walk you through setup and any questions.
  • Easy to Reach: Give us a ring or reach out through various channels whenever you need.
  • Extra Resources: We have plenty of online guides and materials to help you.

6. How does Unitel's mobile app benefit a small online business owner who's always on the move?

The Unitel mobile app is a lifeline for the always-on-the-move online business owner. It turns your smartphone into a portable office, enabling you to manage calls, voicemails, and customer interactions from anywhere.

  • Ultimate Mobility: Run your business communications from your phone, whether traveling, at a coffee shop, or between meetings.
  • Real-Time Communication: Stay up-to-date with customer inquiries, orders, and feedback.
  • Consistent Connectivity: Ensure you’re always reachable for business opportunities and customer needs.

7. What advantages does having a local phone number through Unitel offer an online business?

A local phone number from Unitel can give online businesses a competitive edge, particularly in building a local customer base. It enhances your local market presence and makes your business more approachable to local customers.

  • Local Appeal: Attract customers in your area.
  • Community Connection: Show your local presence.
  • Customer Familiarity: Local customers prefer calling local numbers.

8. How can Unitel's auto attendant feature make a one-person business appear larger and more professional?

Unitel’s auto attendant is a powerful tool for solo businesses. It gives the impression of a larger operation by professionally greeting callers and efficiently directing them, enhancing the overall customer experience.

  • Professional First Impression: Greet callers with a system that rivals larger companies.
  • Smart Call Distribution: Direct customers and clients to the appropriate channels.
  • Elevated Business Image: Create the perception of a larger team, increasing credibility.

9. Can Unitel help an online entrepreneur separate personal and business calls?

Yes, Unitel is perfect for online entrepreneurs needing to separate personal and business communications. Providing a dedicated business line helps maintain professional boundaries and keeps your personal life private.

  • Distinct Business Line: Clearly differentiate between personal and business calls.
  • Organized Communication: Keep business interactions separate and easily manageable.
  • Maintain Professionalism: Ensure all business calls are handled with the appropriate level of professionalism.

10. How can Unitel help my online business handle calls when I'm unavailable?

It can be challenging for online business owners to handle every call, especially when you’re not always available. Missing calls could mean lost opportunities and dissatisfied customers, affecting your business’s reputation and sales. That’s why Unitel offers solutions like call scheduling, after-hours greetings, and custom business voicemail. These features ensure you manage customer calls effectively, even when you’re away.

  • Call Scheduling: Set specific times for receiving calls so customers know when you’re available.
  • After-Hours Greetings: Create custom messages for when you’re unavailable, maintaining professionalism.
  • Custom Business Voicemail: Capture every message with a personalized voicemail, ensuring customers are heard and can be followed up with promptly.

Built for Business Builders. Backed by Outrageous Support.

Spend time building your business, not setting up your phone system. You don’t need tech skills or an IT department. If you hit a snag, we’ll take care of it.