Comparing RingCentral Competitors Pricing & Service
Comparing RingCentral Competitors: Unitel as a RingCentral Alternative
If you’re looking for RingCentral Competitors, you’ve found one, Unitel. When comparing features, functionality, and pricing, Unitel is a competitive RingCentral Alternative. Determining the best small business phone system based on features and pricing may be challenging. The most significant difference between Unitel and RingCentral is customer service and support. RingCentral’s customer support is based overseas, whereas Unitel’s customer service is 100% USA-based.
Comparing RingCentral Competitors: Unitel as a RingCentral Alternative
If you’re looking for RingCentral Competitors, you’ve found one, Unitel. When comparing features, functionality, and pricing, Unitel is a competitive RingCentral Alternative. Determining the best small business phone system based on features and pricing may be challenging. The most significant difference between Unitel and RingCentral is customer service and support. RingCentral’s customer support is based overseas, whereas Unitel’s customer service is 100% USA-based.
RingCentral Vs. Unitel
3 Things You Should Know
1. If you are looking for RingCentral competitors, you should look at Unitel.
Regarding pricing and features Unitel and RingCentral are highly competitive. When it comes to customer service, Unitel blows RingCentral out of the water for one reason. Unitel’s customer support is based in the Midwest, whereas RingCentral outsources overseas. When you call Unitel, you’ll speak with one of our employees who care about solving your problem.
In a nutshell, here’s why Unitel is an excellent RingCentral Alternative:
- Unitel offers 100% free USA-based customer service and support.
- All Unitel plans include unlimited extensions, voicemails, and all phone system features at a lower cost.
- Unitel offers free personal one-on-one support with a highly knowledgeable USA-based account manager to help you get set up fast and efficiently
2. Unitel is an excellent RingCentral Alternative.
RingCentral offers a cloud-based Voice Over IP telephone system with features similar to Unitel’s Virtual Office Phone System. Like Unitel, RingCentral provides local and toll free numbers and allows customers to set up greetings, extensions, and voicemail boxes. And although pricing and functionality are similar between the two phone companies, service, and support are not. Unlike RingCentral, whose support is abroad, Unitel offers 100% USA-based customer service and support. Each Unitel customer, no matter how big or small, gets their personal account manager to help them set up their greetings, extensions, and voicemail. Unitel also includes a free professional voice studio at no extra cost. Unitel is a cloud-based PBX virtual phone system, but it is not VoIP. The calls carried by Unitel’s small office phone systems are carried over POTs lines, so the call quality is more stable than VoIP.
3. Unitel is priced and designed for growing businesses.
Starting at $9.99 per month, Unitel offers a virtual phone system with everything you need to run your business from your cell phone and still sound like you have a professional business phone system. Whether you’re looking for call quality, phone system features, or customer service – Unitel is the alternative phone service provider you’re looking for.
What Actual Customers Say
We think Unitel is the best RingCentral alternative but don’t take our word for it. Here’s an actual email from a small business owner who switched from RingCentral to Unitel:
Message:
Hey guys, you asked for feedback in an email about a month ago. I’ve been waiting to have more experience before writing.
Things have been excellent overall. I’ve been with RingCentral since probably 2005 when they were a much smaller company. They were the answer to everything I wanted back then, a simple virtual phone system with many extensions I could reconfigure. Back then, customer service was pretty easy and pretty good. Now their system has grown too complex for my simple needs, and their customer service is outsourced to dumb land.
This March, I decided it was time to find a smaller, simpler virtual phone system that cost something similar to what I’m paying for my simple needs in an online scheduling system. When I found you all, I was not sure. You sounded maybe too small and unknown. However, from the start, my experience has been very satisfying. I set up a new test phone system with great ease and was so happy at how easy it was to upload my voice recordings. I’ve done this sort of thing for so many years, but your sound file upload process made it so simple. And though your system is quite simple compared to others, it has all the features I want, and your simplicity makes it so easy to set up and maintain my phone system.
The big test, then, would be customer service. Well, it’s been great from the beginning. I had to port my old number from RingCentral, and they were totally not helpful and very slow. You all answered my questions from the start and gave me straightforward, clear answers.
Mostly I love that when I call you for help, I get a real person who is smart, helpful, and knowledgeable. And when I email you, I get genuine replies in a timely manner. And if I want, I can chat during office hours. Frank was super helpful in debugging a problem with the time stamp on my email voicemails recently. He seemed happy to help and pleased that you all solved my problem. That’s what I call real customer service.
So thanks for being a small, honest, helpful company with a simple product that works and makes my job easier. I’m glad you’re here for me.
Thanks for listening,
– Tom
