One number keeps your business connected. Calls are greeted and routed to the proper extension or phone. Calls can forward to your home, office, or cell phones.

  • Unlimited Extensions & Voicemail Boxes
  • Free USA-Based Setup & Support
   

How Virtual Office Works

The Small Business Virtual Phone System

One local or toll free number keeps your business connected. Your options are:

  • Toll free 800, 888, 877, 866, 855, or 844 numbers that give your business a nationwide presence.
  • Custom vanity numbers that are memorable and market your brand.
  • Local numbers with an area code of your choice giving your business a local presence.
  • Keep your existing number and transfer it at no cost.
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You own your number - no strings attached! Port it to another carrier anytime.

Record your custom main greeting.

Your main greeting is the first thing a caller hears when calling your business. It's the voice of your Virtual Receptionist (aka Auto-Attendant or Auto-Receptionist). It professionally welcomes callers and routes them to any extension or phone.

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As a bonus, we'll give your business a polished image with a FREE professional recording from our Voice Talent Studio. After all, first impressions are everything!

Add an unlimited number of department and employee extensions.

  • Give everyone on your team their own extension.
  • Create department extensions that ring multiple phones in any order.
  • Customize extensions to forward anywhere: home, office, or cell phones.
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Sounds complicated?
No worries! We'll set you up!

You'll meet one-on-one with your USA-based Account Manager for a Free Setup Session. Your Account Manager customizes your call routing, extensions, and greetings to ensure you're up and running immediately!

Receive calls, voicemails & faxes anywhere.

Virtual Office works with your existing phones. Calls are routed to your team wherever they are, at home, the office, or on the go. With unlimited extensions, voicemails, and call handling, your customers will never hear a busy signal again.

  • Customize extensions to forward anywhere: home, office, or cell phones.
  • Create department extensions that ring multiple phones in any order.
  • Easily manage everything by phone or online 24/7.

Try Virtual Office risk free today! Sign up instantly online!


Questions? Call 1-855-888-6423 or chat online

What Makes Virtual Office Great

Trusted by thousands of entrepreneurs, home business owners, freelancers and small business professionals

We Make Setup Easy

You'll meet with your personal Account Manager who will customize, configure, and set up your greetings, extensions, and voicemails for you, at no extra cost. With UniTel Voice, you're never on your own.

No Equipment Needed

Virtual Office works with your existing phones. There's no hardware to maintain or software to install.

Know Who's Calling

You'll know it's a customer calling, so you can answer professionally or send the caller straight to your company voicemail.

Manage Everything by Phone or Online

You can manage your settings, preferences, extensions, messages, and call reports online or by phone 24/7. Since it's all in the cloud, any change you make is instantly applied!

Go Mobile & Stay Connected

The UniTel Voice App. turns your smart phone into your business phone, so you can stay in synch with your business from anywhere! And the best part... it's free!

  • Make outbound calls
  • Display your company's caller ID
  • Receive messages & alerts

Own Your Number

With UniTel Voice, you own your company's number, no strings attached. You can port it to another provider at any time. And if you're not 100% satisfied within 30 days, we'll give you a full refund, no questions asked.

All the Features Your Small Business Needs

Professional Phone System Features Designed for Small Businesses

Pick Your Number

Toll Free Numbers

Give your business instant credibility and accessibility with a toll free number. Choose from 800, 888, 877, 866, 855, 844 or pick your own toll free vanity number (e.g.1-800-FLOWERS).

Custom Vanity Numbers

Vanity toll free numbers (e.g., 1-800-FLOWERS) help people to remember your number - it's as simple as that!

True 1-800 Numbers

A true 800 number can help your small business sound more professional. It is the most recognized toll free prefix in existence.

Local Area Numbers

Give your business a local presence in multiple locations by using a Chicago, Los Angeles, New York, and/or Miami phone number for example. We've got numbers available in about 85% of USA area codes.

Keep Your Existing #

Good news! You can keep your existing toll free or local number Ė just port it over to UniTel Voice at no extra cost.

Own Your Numbers

With UniTel Voice, you own your company's number, no strings attached. You can port it to another provider at any time.

Sound More Professional

Virtual Receptionist

Your Virtual Receptionist (also called an auto-attendant or auto-receptionist) welcomes callers and directs them to departments, employees and information. It's completely customizable, and it makes your business sound like professional company.

Custom Main Greetings

"Thank you for calling ABC Company... for sales, press 1..." The main greeting is the voice of your Virtual Receptionist, the first thing callers hear. It welcomes callers and directs them to departments, employees and information. It's completely customizable, and it makes your business sound like professional company.

Call Screen & Announce

Hear the caller's phone number or name, the choice is yours. You'll know it's a customer calling your cell, so you can answer the call professionally or send them straight to your company voicemail.

Changeable Caller ID

You get the exact number of every single call you receive, even if it's from a "blocked", disposable, or private line.

On-Hold Music

On-hold music or a custom message keeps your callers engaged while they are being forward or transferred to an extension. You can also upload a recording advertising your business's products and services.

Do-Not-Disturb Mode

Temporarily override all other greeting and call forwarding settings. Callers hear your personal unavailable greeting. You can either record a generic message letting them know you'll be unavailable for a few hours, or just as easily record a more personalized message giving your callers more information and encouraging them to leave a voicemail message.

Call Blocking

Easily block callers from being able to call your company line.

After Hours Mode

After hours mode lets your callers hear your custom main greeting when you're open, and an alternate unavailable greeting after hours. You can customize your hours of business for every day of the week with a few mouse clicks.

Dial-by-Name Directory

Callers may access your company directory when they donít know a specific extension.

Voice Talent Studio

We'll give your business a polished image with a professionally recorded greeting from our Voice Talent Studio. After all, first impressions are everything.

Never Miss a Call

Unlimited Call Capacity

You can receive an unlimited number of simultaneous phone calls. Your customers will never hear a busy signal again.

Unlimited Extensions

Add as many employee and department extensions as you need to create a flexible structure to connect staff working from multiple locations.

Follow-Me Find-Me

Use this advance call forwarding feature to connect up to three other phone lines, including home, mobile, or office numbers.

Call Queuing & Ring Groups

UniTel Voice provides customizable call queuing and ring groups to fit your unique calling needs. Also known as ACD, or automatic call distribution queues, multiple callers can be on hold simultaneously before automatically being connected to the next available employee. Calls can also be routed using rotational extensions so that each employee receives an even share of calls each day.

Call Forwarding

With call forwarding, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home.

Call Transfer

Call transfer allows you to put customers on hold, and transfer callers between extensions and voicemail boxes. Customers hear on-hold music just like they would if you had a sleek and expensive corporate phone system.

Call Recording

Easily record and save phone call conversations. Great for training purposes!

Store Hours/Directions

Informational/Message taking Extensions allow callers to access important information 24/7. It's a great place for customers to hear store directions, product descriptions, or your hours of operation. Customer can also leave a message in a dedicated voicemail box.

Q&A Extensions

Any UniTel Voice extension can be set up as a Q&A extension to gather critical or sequential information from your callers. Rather than give callers a list of information to remember to leave in a message, Q&A extensions let you record multiple questions - each followed by a beep - in order to collect the information you desire! It is great for 24/7 automated order taking and surveys.

And So Much More ...

Manage Everything Online

You can access your UniTel Voice dashboard from any browser with your username and secure password. Since you manage your virtual office phone system online, no software or hardware is required! You can tweak your preferences or set up new extensions anytime you wish.

Manage by Phone

You can manage your settings and messages online or on the phone - whichever you prefer. You can manage your messages, preferences, and extensions whenever and however you need to.

Smart Phone App

Our smart phone app turns your cell phone into your business phone, allowing you to make outbound calls that display your company's caller ID. You can also allow access your messages with one touch to listen, save, or delete.

Make Outbound Calls

Our smart phone app allows you to make outbound calls that display your company's caller ID. You can also make outbound calls using any phone by calling into your Virtual Office Phone System.

Send & Receive Faxes

You can easily send and receive faxes online. It's as easy as sending and receiving email.

Voicemail to Email

Miss a call? Have your voicemails sent to your email inbox. You can even set up message alerts to text you and/or email you faxes, voicemails, or miss call notifications.

Conference calling

Each Virtual Office account has a private 25-line conference calling bridge available anytime 24/7. There is no need to call and schedule it - it's your conference bridge. Use it whenever you want to!

Ad Tracker

Ad Tracker is a simple feature that asks your callers to enter an ad code when they dial your UniTel Voice number. It allows you to monitor your advertising results to quickly determine which of your marketing efforts are generating the most calls. That way you'll know which ad is working the best.

Detailed Call Reports

Detailed call reports help you sort phone calls and details for the last day, week, month or whatever period you need. This can help you learn which advertising is producing the best results. Also view reports on usage for each voice mailbox and employee.

 

Try Virtual Office risk free today! Sign up instantly online!


Questions? Call 1-855-888-6423 or chat online