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Direct Dial Numbers

Set up an add-on number to ring an employee without dialing an extension.

Having a dedicated phone number for each employee allows callers to directly reach the person they need without calling your main line and dialing an extension. This streamlines communication and enhances the professionalism and personalization of your business interactions.

Direct Dial Numbers

Direct Dial Numbers

Direct Dial Numbers

Set up an add-on number to ring an employee without dialing an extension.

Having a dedicated phone number for each employee allows callers to directly reach the person they need without calling your main line and dialing an extension. This streamlines communication and enhances the professionalism and personalization of your business interactions.

What is a Direct Dial Number with Unitel?

A Direct Dial Number is an add-on number set up to ring directly to an employee, allowing callers to bypass your main line and reach the intended party directly.

  • Personalized Access: Allows individuals or departments to have specific contact numbers.
  • Enhanced Efficiency: Callers can reach the intended recipient without navigating through a main line or menu.
  • Professional Image: Portrays an organized and customer-centric approach.

What is a Direct Dial Number with Unitel?

A Direct Dial Number is an add-on number set up to ring directly to an employee, allowing callers to bypass your main line and reach the intended party directly.

  • Personalized Access: Allows individuals or departments to have specific contact numbers.
  • Enhanced Efficiency: Callers can reach the intended recipient without navigating through a main line or menu.
  • Professional Image: Portrays an organized and customer-centric approach.

Why are Direct Dial Numbers useful?

Direct Dial Numbers streamline communication and enhance the professionalism and personalization of your business interactions. In other words, customers like it when you give them a direct line to reach you. It feels like a personal touch.

  • Immediate Access: Minimize waiting times for callers.
  • Streamlined Communication: It’s more convenient for customers.
  • Positive Brand Perception: Show that you value your customers.

Why are Direct Dial Numbers useful?

Direct Dial Numbers streamline communication and enhance the professionalism and personalization of your business interactions. In other words, customers like it when you give them a direct line to reach you. It feels like a personal touch.

  • Immediate Access: Minimize waiting times for callers.
  • Streamlined Communication: It’s more convenient for customers.
  • Positive Brand Perception: Show that you value your customers.

How do I set up a Direct Dial Number?

Once you’re logged into your Unitel account, navigate to the add-on section and choose to add a Direct Dial Number. You can then select your desired number and set up forwarding options.

  • User-Friendly Interface: Easy setup within minutes.
  • Versatile Options: Choose from a range of available numbers.
  • Dynamic Forwarding: Set up forwarding to any device or service.

 

How do I set up a Direct Dial Number

Once you’re logged into your Unitel account, navigate to the add-on section and choose to add a Direct Dial Number. You can then select your desired number and set up forwarding options.

  • User-Friendly Interface: Easy setup within minutes.
  • Versatile Options: Choose from a range of available numbers.
  • Dynamic Forwarding: Set up forwarding to any device or service.

Related Features

Phone Numbers

Direct Dial Numbers

Everything You Need to Know

1. How does a Direct Dial Number differ from an Employee Extension?

While every person gets their own employee extension with Unitel, a Direct Dial Number is an additional unique phone number that forwards directly to your phone or extension, providing direct access.

  • Unique Identification: Direct Dial Numbers are standalone phone numbers.
  • Swift Connection: Callers bypass the general menu, connecting directly.
  • Additional Flexibility: Can be set up to forward to multiple devices or services.

2. How much does adding a Direct Dial Number to my Unitel account cost?

You can add a Direct Dial Number to your Unitel account for an additional $4.99 per month per number.

  • Transparent Pricing: Flat fee with no hidden costs.
  • Enhanced Customization: Tailor your communication setup to your needs.
  • Scale as Needed: Add multiple Direct Dial Numbers based on business requirements.

3. Can I choose the area code for my Direct Dial Number?

Yes, with Unitel, you can select from a range of available area codes when choosing your Direct Dial Number.

  • Local Presence: Opt for an area code that resonates with your local clientele.
  • National Reach: If desired, choose an out-of-state area code.
  • Easy Selection: Browse through available options and pick your preference.

4. Can I port my existing number to serve as my Direct Dial Number with Unitel?

Absolutely. Unitel supports number porting, allowing you to retain your existing number as your Direct Dial Number.

  • Smooth Transition: Seamless porting process with minimal disruption.
  • Retain Identity: Keep your established number and maintain brand consistency.
  • Hassle-Free Setup: Unitel assists throughout the porting process.

5. What happens if someone calls my Direct Dial Number while I'm on another call?

With Unitel, while engaged, incoming calls to your Direct Dial Number can be routed to voicemail or another designated extension, ensuring no call goes unanswered.

  • Continued Accessibility: Offer alternatives to callers when you’re occupied.
  • Flexible Routing: Set up specific rules for call handling.
  • Professional Image: Ensure every caller receives attention, even during peak times.

6. Can multiple Direct Dial Numbers be directed to a single extension?

You can add multiple Direct Dial Numbers to your Unitel account and have them all forwarded to a single extension or device.

  • Diverse Applications: Cater to different marketing campaigns or geographic regions.
  • Unified Management: Handle multiple numbers through a singular interface.
  • Versatile Forwarding: Direct different numbers to the same destination, if desired.

7. Are there any contracts or long-term commitments for Direct Dial Numbers?

No, Unitel operates with transparency and flexibility. Direct Dial Numbers are monthly add-ons without long-term commitments.

  • Pay-as-you-go: Enjoy month-to-month service with no binding contracts.
  • Easy Adjustments: Add or remove numbers based on evolving needs.
  • Transparent Terms: Understand all terms upfront with no hidden clauses.

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