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Custom Greeting

Customize your business phone system’s greetings to welcome and direct your customers professionally.

Give every caller a warm welcome by setting up custom greetings. From your auto attendant’s initial hello to voicemail and after-hours messages, make every interaction with your business phone system polished and professional. It’s like having a virtual receptionist who directs callers where to go and gives them an elevated impression of your business. 

Welcome Callers With a Custom Greeting

Custom Greeting

Welcome Callers With a Custom Greeting

Customize your business phone system’s greetings to welcome and direct your customers professionally.

Give every caller a warm welcome by setting up custom greetings. From your auto attendant’s initial hello to voicemail and after-hours messages, make every interaction with your business phone system polished and professional. It’s like having a virtual receptionist who directs callers where to go and gives them an elevated impression of your business. 

What are Custom Greetings?

Custom Greetings allow you to tailor the message callers hear when contacting your business. Whether it’s a friendly greeting from your auto attendant or professional business voicemail, Unitel ensures your brand voice shines through on every call.

  • Personal Touch: Create greetings that resonate with your brand and customers.
  • Easy Setup: Quickly record and upload your greetings via our platform.
  • Flexibility: Change your greetings as often as your business needs evolve.

What are Custom Greetings?

Custom Greetings allow you to tailor the message callers hear when contacting your business. Whether it’s a friendly greeting from your auto attendant or professional business voicemail, Unitel ensures your brand voice shines through on every call.

  • Personal Touch: Create greetings that resonate with your brand and customers.
  • Easy Setup: Quickly record and upload your greetings via our platform.
  • Flexibility: Change your greetings as often as your business needs evolve.

Why does my business need Custom Greetings?

After a customer dials your business number, what do they hear? Does your business sound legit? Are customers getting their questions answered? What if you don’t answer? That’s where Custom Greetings come in. 

Welcoming your callers with a professional Custom Greeting leaves a great first impression and gives customers a good caller experience. Custom Greetings provides callers with the information they need and directs them to the employee or department they’re trying to reach. 

Whether you’re creating Custom Greetings for your auto attendant, after-hours greetings, or voicemails, Unitel is here to help you provide your customers with the best caller experience.

  • User-Centric Design: Creating and managing greetings has never been easier.
  • Voice Talent Studio: Have a voice talent artist record a professional greeting at no extra cost.
  • Business Builder Focus: Designed keeping the unique needs of business builders (like you) in mind.

Why does my business need Custom Greetings?

After a customer dials your business number, what do they hear? Does your business sound legit? Are customers getting their questions answered? What if you don’t answer? That’s where Custom Greetings come in. 

Welcoming your callers with a professional Custom Greeting leaves a great first impression and gives customers a good caller experience. Custom Greetings provides callers with the information they need and directs them to the employee or department they’re trying to reach. 

Whether you’re creating Custom Greetings for your auto attendant, after-hours greetings, or voicemails, Unitel is here to help you provide your customers with the best caller experience.

  • User-Centric Design: Creating and managing greetings has never been easier.
  • Voice Talent Studio: Have a voice talent artist record a professional greeting at no extra cost.
  • Business Builder Focus: Designed keeping the unique needs of business builders (like you) in mind.

How do I create a Custom Greeting?

Creating a Custom Greeting is a breeze. Log into your Unitel account, navigate to the ‘Greetings’ section, and either record your message directly or upload a pre-recorded audio file.

  • User-Friendly Platform: Intuitive design for hassle-free setup.
  • Multiple Options: Record directly or upload your favorite greeting.
  • Easy to Change: Adjust your settings anytime from your dashboard.

How do I create a Custom Greeting?

Creating a Custom Greeting is a breeze. Log into your Unitel account, navigate to the ‘Greetings’ section, and either record your message directly or upload a pre-recorded audio file.

  • User-Friendly Platform: Intuitive design for hassle-free setup.
  • Multiple Options: Record directly or upload your favorite greeting.
  • Easy to Change: Adjust your settings anytime from your dashboard.

Related Features

Phone Numbers

Custom Greetings

Everything You Need to Know

1. Can I have different greetings for different times or occasions?

Absolutely! With Unitel, you can set up multiple greetings – for business hours, after-hours, holidays, or special promotions. Your callers will always get the most relevant message.

  • Time-Specific Messages: Greet callers appropriately based on the time of day.
  • Special Occasions: Have unique greetings for holidays or special events.
  • Easily Switch: Swap out greetings with just a few clicks.

2. What audio formats are supported for uploaded greetings?

Unitel supports many popular audio formats, including MP3, WAV, and more. This ensures compatibility and a smooth upload experience for your custom greetings.

  • Broad Compatibility: Supports most common audio file formats.
  • High-Quality Playback: Ensures callers experience clear, crisp audio.
  • Easy Upload Process: Select your file and let our system handle the rest.

3. Can Unitel help me create a professional-sounding greeting?

Yes! Unitel offers a voice talent studio service where professionals can craft a polished greeting that resonates with your brand and impresses your callers.

  • Professional Voiceovers: Elevate your brand image with high-quality greetings.
  • Affordable Rates: Access top-tier talent without breaking the bank.
  • Tailored Content: Create greetings that perfectly fit your business needs.

4. How often can I change my Custom Greeting?

As often as you like! Unitel’s platform provides the flexibility to update, modify, or swap out your greetings whenever you see fit, ensuring your message is always fresh and relevant.

  • Unlimited Changes: Modify greetings whenever you need.
  • Instant Updates: Changes reflect immediately for callers.
  • Stay Relevant: Update messages based on promotions, seasons, or events.

5. What length should my Custom Greeting be?

While there’s no strict limit, we recommend keeping greetings concise, generally under 30 seconds. This ensures callers get the necessary information without a lengthy wait.

  • Clarity: Short and sweet greetings tend to be more effective.
  • Engaging: Hold the caller’s attention by getting to the point.
  • Guidelines: Our platform provides tips for crafting the perfect greeting.

6. How do I ensure the best audio quality for my greetings?

Absolutely! Unitel offers call tracking and call log analytics, allowing you to see each extension’s call volumes, durations, and more.

  • Quality First: A good microphone can make a world of difference.
  • Noise-Free Environment: Reduce background noises for clearer sound.
  • Expert Assistance: Our professionals ensure top-notch audio quality.

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