Call Logs
Call Logs track the calls you make and receive using your business number.
With Call Logs, you can record all your inbound and outbound call details to better understand your customer interactions.
Call Logs
Call Logs track the calls you make and receive using your business number.
With Call Logs, you can record all your inbound and outbound call details to better understand your customer interactions.
What are Call Logs in Unitel?
Call Logs on Unitel provide a detailed record of all inbound and outbound calls, helping you track and manage your business communications effectively.
- Detailed Records: Access caller information, call duration, and timestamps.
- User-Friendly Interface: Easily navigate and filter logs.
- Secure Storage: Logs are stored in a protected environment.
What are Call Logs in Unitel?
Call Logs on Unitel provide a detailed record of all inbound and outbound calls, helping you track and manage your business communications effectively.
- Detailed Records: Access caller information, call duration, and timestamps.
- User-Friendly Interface: Easily navigate and filter logs.
- Secure Storage: Logs are stored in a protected environment.
Why are Call Logs important for my business?
Call Logs provide valuable insights into your business communications, helping you optimize operations and serve clients better.
- Performance Analysis: Evaluate team responsiveness and call handling.
- Client Interaction: Understand call patterns and peak times.
- Dispute Resolution: Verify call details in case of discrepancies.
Why are Call Logs important for my business?
Call Logs provide valuable insights into your business communications, helping you optimize operations and serve clients better.
- Performance Analysis: Evaluate team responsiveness and call handling.
- Client Interaction: Understand call patterns and peak times.
- Dispute Resolution: Verify call details in case of discrepancies.
How can I access my Call Logs on Unitel?
Accessing your Call Logs is simple. Just log into your Unitel account and navigate to the ‘Call Logs’ section for a complete list.
- Instant Access: Real-time updates of recent calls.
- Filter Options: Sort logs by date, duration, or caller.
- Downloadable Data: Export logs for external analysis.
How can I access my Call Logs on Unitel?
Accessing your Call Logs is simple. Just log into your Unitel account and navigate to the ‘Call Logs’ section for a complete list.
- Instant Access: Real-time updates of recent calls.
- Filter Options: Sort logs by date, duration, or caller.
- Downloadable Data: Export logs for external analysis.
Related Features
Related Features
Phone Numbers
Call Handling
Working Remote
Call Logs
Everything You Need to Know
1. How long does Unitel store my Call Logs?
Unitel retains your Call Logs for a specified duration, depending on your subscription plan, ensuring you have ample time for review and analysis.
- Data Retention: Store logs for weeks to months.
- Secure Archives: Historical logs are safely stored.
- Easy Retrieval: Access old logs whenever needed.
2. Can I export my Call Logs from Unitel?
Absolutely! Unitel allows you to export your Call Logs in popular formats, enabling easier data analysis and sharing.
- Flexible Formats: Export in CSV, Excel, or other popular formats.
- Data Portability: Use logs in other business tools or software.
- Quick Process: Hassle-free export in a few clicks.
3. Can I filter Call Logs by user or department?
Indeed! Unitel’s Call Logs offer filtering options, allowing you to view records by specific users, departments, or date ranges.
- Targeted Analysis: Focus on specific team members or timespans.
- Quick Searches: Find relevant logs without sifting through everything.
- Enhanced Management: Oversee departmental call performances.
4. What kind of information is captured in the Call Logs?
Unitel’s Call Logs capture comprehensive call details, ensuring you get a complete picture of your business communications.
- Detailed Insights: Caller ID, recipient, call duration, and timestamps.
- Status Info: Missed calls, voicemails, and call dispositions.
- Advanced Metrics: Call tagging, notes, and follow-up actions.
5. How are Call Logs related to Call history and Call Tracking?
Call history is the Call Log feature native to the specific device you are using, be it the mobile app, softphone, or IP-Phone (desk phone). Call tracking is when you use Call Logs to track a specific phone line used in a marketing campaign.
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