What are toll free phone numbers for small business?
Toll free phone numbers are special business telephone numbers with an 800 number prefix that give small business a big business appeal. These toll free 800 numbers are specially regulated by the FCC to ensure businesses own their toll free numbers and can port them to any carrier they wish to, at any time they desire. This policy is called toll free number portability. Before this policy was implemented by the FCC phone companies could hold business phone numbers hostage. If a phone company decided to raise its rates, small businesses would have to pay the new rate or that business would lose its business’s telephone number.
Why should I get toll free phone numbers for my small business?
Toll free phone numbers are not as important as they once were in regard to the ability to call “toll free”, however they still remain the industry standard telephone numbers for businesses. This is true not because having an 1800 number gives your business instant credibility, although it does have that effect, it is true because of the portability. See the question above as to what number portability is and why it is important for small businesses.